RETAILWORLD - Key Persons


Angela Panagopoulos

Job Titles:
  • Account Manager - NSW
Angela has a strong passion for the Beauty Sector, she has undertaken extracurricular studies to develop her specialist knowledge further and spent many years working in retail as a beauty consultant.

Anna Phillips

Job Titles:
  • Account Manager - NSW
With a degree in Fashion and Business and recruitment experience for over three years in the Sydney market, joining Retailworld was the natural next step in Anna's career!

Ava Griffiths

Job Titles:
  • Account Manager - VIC
Ava's love for shopping, fashion and people is what drives her love for the retail world and finding the perfect fit for clients.

Caitlin McDonald

Job Titles:
  • Executive Account Manager - NSW
Passionate about connecting top talent with leading brands & businesses, Caitlin brings a mixture of experience including a background in retail management with some of Australia's most popular premium womenswear brands.

Chona Fe Mercado

Job Titles:
  • Group Administrator
Whether its handling administrative duties, providing recruitment support, or just being a reliable assistant, Chona is committed to delivering top-notch results.

Christine Singh

Job Titles:
  • Account Manager - AKL
​​​​​​​Christine's journey began 15 years ago in the fast fashion retail industry, advancing from a casual role to a store manager, eventually specialising in large-format.

Dana Maruska

Job Titles:
  • Executive Team Leader - AKL
  • Team Leader for RWR Executive
With 12+ years or retail and wholesale experience in varying roles across NZ & Australia, Dana applies her hands-on industry knowledge to specialised executive retail recruitment at Retailworld.

Danielle Dunn

Job Titles:
  • Director - AKL
Danielle's role as Agency Director sees her lead a team of motivated Account Managers across the Executive and Shopfront space.

David Drew

Job Titles:
  • Australian Sales Director for RWR Group
  • Sales Director - Australia
David works closely with our Group CEOs and team to drive exceptional customer experiences to candidates and clients across all of our brands. David is the Australian Sales Director for RWR Group, bringing over 20 years of experience within the recruitment industry to Retailworld, Hospoworld & RWR Health. He works closely with our Group CEOs and team to drive exceptional customer experiences to candidates and clients across all of our brands.

Dean Roberts

Job Titles:
  • Director - QLD / Dean Is a Passionate Advocate for Retail As a Career of Choice
Dean Roberts Director - QLD Dean is a passionate advocate for retail as a career of choice.

Elissa Crosswell

Job Titles:
  • Director - WA
Elissa is passionate about developing people and building teams. She brings more than 20 years of retail management insight to her recruitment.

Georgia Hinton

Job Titles:
  • Shopfront Team Leader - AKL
Georgia's career started in the fashion industry at a young age, evolving into senior leadership positions, HR within the beauty world, and then onto recruitment which she defines as her greatest passion.

Hollie Gonsalves

Job Titles:
  • Account Manager - WA
Originally from the UK, Hollie moved to Australia in 2005 and never looked back! Hollie's passion for people and building relationships led her to recruitment, she loves connecting people to new opportunities and being a part of their career journey.

Jamie Williams

Job Titles:
  • Account Manager - QLD
Having worked in retail for most of his career, Jamie climbed the retail ladder with roles across the UK, NZ and Australian markets. He has a genuine love for all things fashion, technology, and customer service.

Jera Maningo

Job Titles:
  • Candidate Manager - NSW
Jera's interpersonal skills and talent for connecting with people contribute significantly to her success in building strong professional relationships.

Jessica Fisher

Job Titles:
  • Group Operations Manager
Our Operations superstar, Jess supports our global recruitment team and ensures we are efficient and working to best practice systems and processes.

John Caldwell - CEO

Job Titles:
  • Group CEO
  • CEO of RWR Group
John Caldwell is the CEO of RWR Group which includes specialist recruitment brands; RWR Health, Retailworld, and Hospoworld. John started his career in fast food. Starting out making Pizza and being a delivery driver he progressed through the business holding most available roles on his way up the ladder - Store Manager, Area Manager, National Training Manager and State Operations Manager. At the age of 21 John franchised two fast food stores in Sydney. In 1998 one of John's stores was awarded the Australian Franchise store of the year and John was recognised at the world conference as one of the best Franchisees out of the 7,000 stores worldwide. In addition, this business acknowledged John with dozens of National and International awards. John sold his stores to move back into a corporate role. He was appointed National Training Manager for an Australian retail fashion success story with over 100 outlets before stepping up to take on Human Resource & Operations Management for the company Nationally. John then took on a Melbourne based high end fashion retail chain as General Manager, in this role he lead the company through massive sales increases and established the manufacturing and wholesale side of the business. In 2003 John decided to follow his passion for HR and retail and developed the Retailworld brand in Australia as a subsidiary of the New Zealand based company. In more recent years John and Trish McLean acquired all shares in the global company to form a formidable partnership globally. John has very detailed and large scale growth plans for RWR Group both in Australia and throughout the world.

Katy Miles

Job Titles:
  • Account Manager - AKL
Katy is a well-seasoned retailer with over 20 years of experience spanning across both the New Zealand and Australian retail sectors.

Laura Anderson

Job Titles:
  • Shopfront Team Leader - NSW
Laura's retail career began 14 years ago, where she fell in love with understanding customer's needs and translating that into warm and committed service.

Laura Jones

Job Titles:
  • Account Manager - QLD
An experienced retail manager, Laura has worked in multiple roles across high-end department stores and the fashion space where she loved unleashing her visual merchandising creativity.

Laurence Galvao-Statton

Job Titles:
  • Account Manager - VIC
Starting his retail career as a Christmas casual Laurence quickly found his passion and kickstarted his career of over 10 fulfilling years in retail Management with some of Australia's biggest Large-Format businesses.

Marcio Freitas

Job Titles:
  • Group Accountant
Marcio is originally from Brazil and has lived in New Zealand for the past 8 years, he has a varied background but found his passion in Accounting.

Melbourne, VIC


Myles Cameron

Job Titles:
  • Account Manager - ACT & SA
Myles began his retail career as a casual salesperson, where he swiftly fell in love with the fast paced, person-centred nature of the industry.

Nick Miney

Job Titles:
  • Agency Manager - VIC
Nick is based in our Melbourne office which recruits an extensive variety of retail jobs across Victoria. Meet the rest of the Melbourne team and view all of their current retail management jobs from here.

Samantha Ventra

Job Titles:
  • Account Manager - NSW
Starting her retail career in 2013 Samantha excelled quickly working in various management roles across iconic Australian and international apparel and footwear retailers.

Stuart Armstrong

Job Titles:
  • Director - South Island
  • Director of the South Island
Stuart is part of the powerhouse Recruitment team for the South Island, having moved from Melbourne to Christchurch to take the business on! Stuart is based in our Christchurch office which recruits an extensive variety of retail jobs across the South Island. Meet the rest of the Christchurch team and view all of their current retail jobs from Store Managers to Executive level here.

Trish McLean - CEO

Job Titles:
  • Group CEO
  • CEO of RWR Group
  • Founders of RWR Group
Trish McLean is the CEO of RWR Group which includes specialist recruitment brands; RWR Health, Retailworld, and Hospoworld.

Vanessa Stevenson

Job Titles:
  • Director - Lower North Island
Vanessa is our Lower North Island Rock-Star and Director.

Zoe Servos

Job Titles:
  • Candidate Manager - VIC
Starting her career in a globally recognised Hospitality company, Zoe quickly developed a passion for all things people, leadership and training.