NORTH - Key Persons
My job is to assist colleagues with their IT problems. This includes troubleshooting hardware and software issues, setting up new equipment and the day-to-day management of our IT Help Desk.
When I started this role, North's hugely progressive culture made me feel incredibly supported, being one of the very few female IT Support Engineers, especially at the mature age of 51. The company has integrity at its heart and has a strong focus on development, so, naturally, I felt immediately at home with what some may say was a brave career change after 27 years in Education.
I feel part of the hugely supportive team who are enterprising, wonderfully patient, and incredibly professional. I'm privileged to be part of such inspirational leadership and exceptional growth and am excited to see what the future brings in the wonderful world of technology at North.
Job Titles:
- Data Engineering Apprentice
I am completing my studies while achieving certifications in related fields like Copper & Fibre Cabling and First Aid.
Problem-solving is undoubtedly the most important skill I've learned during my apprenticeship. Every day, we find solutions and make changes to what needs to be done, always remaining flexible and agile as we work to improve things.
No two days are ever the same. Every job is different, and you get to work in a variety of settings, from the military to large corporations. I have a good relationship with my Engineering Lead, so I'm gaining experience and learning from a Senior Engineer who is teaching me a variety of skills, tips, and tricks.
I'm learning lots of different things from different people who are mentoring me to develop my own way of doing things. The best part about working at North is the communication. Everyone has been extremely supportive of the apprenticeship, with regular check-ins to see how I'm doing.
Job Titles:
- Safety & Security Apprentice Engineer
I was hired as part of the Community Benefit commitment North made for the City of Edinburgh Council CCTV contract.
I'm learning a wide range of skills with a lot of time spent learning the gist of how everything works, from installations to learning new systems with customers such as the National Museum of Scotland and the Royal Hospital for Children & Young People, and of course, working with the City of Edinburgh Council CCTV systems.
Every day, I work alongside an experienced Engineer to learn how they work and who teaches and shows you how to perfect your skills to help with my development and see what I can bring to the table. The team I work with are very friendly.
What I like most about working at North is that I'm learning a whole new set of skills that will influence my future career path.
Job Titles:
- Chief People Officer
- Member of the Senior Leadership Team
Coreen Bone is Chief People Officer at North.
Having joined North in September 2021, Coreen is an integral member of the senior leadership team and is responsible for implementing North's vision and shaping and driving our people strategy, operations, culture, learning and development, and talent acquisition.
With more than 20 years' experience working across a variety of sectors, including in executive roles at Xerox Business Services, Coreen has delivered strategic and operational people solutions at a global level to support large-scale growth and the successful integration of acquired businesses.
Job Titles:
- Technical Account Manager
I joined North in 2009 as an Apprentice Engineer. After completing my Apprenticeship I built up my skills to become a Head Engineer managing large projects, and in 2020 I progressed to Project Manager which I really enjoyed.
However, I knew my skills really suited a Customer Relationship role and now I'm working within the Inside Sales team as a Technical Account Manager, and I love it. My day varies from Account Management, Inside Sales to external cross-sales with customers. What I love most about my current role is driving new business opportunities, talking to customers and delivering solutions that solve their challenges.
Job Titles:
- Chairman of the Board
- Member of the Board of Burberry Group PLC
Danuta has over 25 years executive experience in the telecommunications sector. She held a variety of roles in BT, was CEO of Telefonica O2 Ireland between 2001-2010 and was an Executive Director of Telefonica Europe plc.
Currently the Chair at Direct Line Group plc, Danuta is a member of the Board of Burberry Group PLC and has held a series of non-executive positions, most recently as Chair of St Modwen plc and a member of the Board of the UK Ministry of Defence.
David Crawford joined North in April 2023 as Chief Executive Officer.
Previously, David was UK Managing Director at Cellnex Telecom, where he was responsible for integrating the business into the group operating model, driving local organic and inorganic growth and developing key customer relationships. With a wealth of experience, he has held various executive roles leading business units as well as transformation and integration programmes in the telecoms and outsourcing sectors at Capita and Cable & Wireless. Earlier in his career, he worked for the leading strategy consultancy Bain & Co.
Job Titles:
- Technical Field Service Manager
My role is focused on our internal and external engineering capabilities, ensuring that North can draw on a wide range of multi-skilled technical engineering resources, to deliver best practice engineering to our clients.
Working at North, you find yourself surrounded by people who always support you in the very best ways. Friendly and supportive, there is the intention to ensure that we're all working together to ensure that we achieve. Being a new member of the North team, working within a culture that is collaborative and supportive is extremely refreshing.
Job Titles:
- Safety & Security Apprentice Engineer
I'm studying for my Level 3 Safety and Security qualification and am learning good skills that will be beneficial for the future, like checking batteries, voltage and amps and learning the end sites.
The best thing about the apprenticeship and working at North is the communication. The team are always checking in on you, supporting you and making sure that you're learning on the job and are comfortable and happy. This is important as I'm developing a completely new set of skills and working on a wide range of new projects.
Job Titles:
- Sustainability and Social Value Specialist
My role is to drive North's Sustainability and Social value strategy and ensure that we are incorporating sustainable and responsible values in everything we do. This includes developing carbon reduction initiatives, working towards Environmental, Social and Governance Objectives, supporting bid and tender responses and ensuring social value plans are carried out to create a positive impact on the contracts we work on.
I thoroughly enjoy working alongside supportive team members across the business, who are passionate about driving North's sustainability mission. The collaborative approach, support, and engagement has ensured that we are making great progress on sustainability and has provided a great foundation for the future.
Job Titles:
- Lead Structured Cabling Engineer
Scott McEwan - Chief Commercial Officer
Scott McEwan drives North's organic and inorganic growth strategy. His forward thinking approach to acquisitions and the development of strategic relationships is behind our leading position in IoT and smart spaces. Scott's inspirational leadership, ambition and 30+ years of industry experience make him a key part of North's executive board. His proven skills in business management, operations and strategic planning combine with an engineer's keen eye for future technologies.
As Co-founder and CEO of Boston Networks Scott was responsible for the company's growth from startup to industry leader, with high-profile strategic projects from the £6m IoT Scotland network to the 2014 Commonwealth Games. Scott was instrumental in selecting and bringing together the five businesses that formed North. Alongside Scott's work ethic and commitment to North, he does keep an eye on the other important things in life: Music, family and Motherwell Football Club.
Job Titles:
- Data Cabling Apprentice Engineer
As I work towards my Level 3 Network Cable Installer Qualification, the main skills I've learned are the best way to do things, how to always work professionally and how best to implement practical skills when working with cabling systems.
What I enjoy most is that I am constantly learning new things that I wouldn't have known otherwise, such as on-the-job practical skills that ensure I'm always working correctly and that will become vital in my future career.
The people are without a doubt my favourite part of working at North. Everyone is extremely friendly and welcoming, and I am fortunate to work for a fantastic manager. With different managers for different jobs, I get a lot of help and support from everyone I work with.