NC MEDICAID OMBUDSMAN

The NC Medicaid Ombudsman is an independent organization that provides education, guidance and referrals to ensure that the more than two million North Carolinians with Medicaid coverage are able to access the health care and services they need. Operating under a "no wrong door" approach, our statewide network of managed care experts is ready to provide confidential support and follow-up to resolve families' issues... Our program helps North Carolina Medicaid beneficiaries understand the Medicaid program and changes happening as the State moves to NC Medicaid Managed Care. We offer help if people with Medicaid have trouble getting access to health care, and we connect people to resources like legal aid, social services, housing resources, food assistance and other programs. We provide free, confidential support and education about the rights and responsibilities people have under NC Medicaid.

Primary location: Raleigh United States