ADVANCED CONSULTANCY - Key Persons

Job Titles:

• Member of the Management Team
• Digital Transformation Advisor

As a veteran in project management, Angelia has served the industry for more than 15 years. Her expertise in implementing Enterprise Development Projects, Digital Business Solutions and Digital Transformation projects has brought success to businesses. Her work included the analysis and interpretation of data to unearth potential weaknesses for the organisation's action plan, formulation of recommendations and reports that conform to the organisation's capabilities and weaknesses, as well as the construction of detailed business strategies to drive change. Over the years, she has worked with companies in the education, transportation, financial and retail sectors as well as statutory boards. These clients include Monetary Authority of Singapore, Home Team, Singapore Sports Council, Singapore Tourism Board, Supreme Court of Singapore, Singapore Science Center, DBS Bank, Allibey Sevices and Tech Guan Interior Design. While she was in a managerial role previously, she assisted to reduce up to 50% expenditure and performed talent acquisition to build up the relevant resources for large scale projects. On a recent digital transformation project, she leveraged the latest technology to boost operational efficiency up to 80% for the client.

Job Titles:

• Associate
• Consultant
• Member of the Management Team

Candice's broad experience in both the public and private sectors spans across industry and business capabilities development, workforce and HR strategies formulation, organisation development (OD), process management, project management as well as ISO9000 audits and consultancy for businesses in the manufacturing and service sectors. She was a key member of the pre-opening teams of three organisations which include a pioneering consulting firm in Malaysia, and two hotel brands of Wyndham Hotels & Resorts in Singapore. In the years she worked at the Singapore Tourism Board, Infocomm Media Development Authority and DesignSingapore Council, she was instrumental to the formulation of strategies for multiple sectors such as Hospitality, Food & Beverage, Advertising, Media, Infocomm and Design (place-making and object-making), assisting businesses to transform and transcend global competition.

Job Titles:

• Director of Operations
• Member of the Management Team

Having served as the lead auditor for management systems at an independent certification body, Hwa King brings a wealth of experience to Advanced Consultancy. On top of training hundreds of auditors previously, he also lent his expertise in management systems to various manufacturing companies, where he became their Head of Quality Assurance and Head of Production. Building on his passion to help firms improve productivity and efficiency through the successful implementation of management systems, he continues to lead and grow the team of business consultants here.

Job Titles:

• CEO
• Founder
• Member of the Management Team

Advanced Consultancy was founded in 2013, offering consulting services for organisations in the management systems of quality, environment, occupational health and safety, information security, manufacturing practices, food safety and more. Through our services, we aim to help businesses optimise productivity, improve profitability and strive for business excellence. With Business Strategy Development, we're renewing our focus on SMEs. We want to empower SMEs with top business strategies used by the world's largest & most successful companies without breaking the bank. Our services are designed to help you build brand value and drive sustainable competitive advantage, so you can grow your revenue even during this recession. As the CEO, Chris is responsible for Advanced Consultancy's overall direction. This means a commitment to bringing innovative and unique solutions to clients. An organisation...

Job Titles:

• Member of the Management Team
• Independent Advisor to the Board

Darshan first joined the National Productivity Board, a predecessor organisation of SPRING Singapore and Enterprise Singapore as a Senior Officer. He rose from the ranks, and served as Director, Business & Service Excellence Division (2008-2012), and Director, Human Capital Division (2012-2016) in SPRING Singapore - now known as Enterprise Singapore. In 2009, Darshan played a key role to set up in Singapore the Asian Productivity Organisation (APO)'s Centre of Excellence (COE) in Business Excellence. This was the first time that the APO, an inter-governmental body, had designated a COE in a member country for capability upgrading of member countries in a specific area. Darshan and his team promoted the business excellence initiative in Singapore, and built up a pool of private and public sector organisations that were certified to the business excellence standards and won the business excellence awards. The team developed self-assessment tools for organisations, conducted benchmarking workshops, facilitated sharing of best practices, and implemented a programme to help SMEs embark on the business excellence journey. It also worked with partner organisations such as MINDEF and the Ministry of Education on their excellence programmes. During the 2018-2020 period, Darshan served as Principal Assessor in the Business & Service Excellence Division of Enterprise Singapore. He has assessed more than 100 public and private sector organisations and trained consultants to assist SMEs on their business excellence journey. With his vast knowledge and experience, he provides valuable insights and increases the core competency of our consulting team.

Job Titles:

• Trainer

Denise brings with her more than 25 years of professional experience in Customer Service, Marketing and Human Capital Development gained from various industries such as Publishing, Healthcare Manufacturing, Retail, Security and Education. She is currently an Associate Adult Educator at Institute for Adult Learning (IAL) facilitating WSQ Advanced Certificate in Learning and Performance (ACLP) for public cohorts as well as corporate clients such as Building and Construction Authority (BCA), KLC International Institute, NTUC Learning Hub, Singapore Institute of Management (SIM), Singapore Police Force (SPF), Traffic Bees and XpRienz Pte Ltd. In between her engagements with IAL, she had the opportunity to work with Auston Institute of Management to facilitate WSQ programmes for Display Critical Thinking and Analytical Skills as well as Manage International Marketing. During her stint with Becton Dickinson, a US healthcare manufacturing MNC, she piloted the curriculum design and development of medical devices application program for the International Marketing and Sales team. She has also facilitated core value alignment workshops, teamwork and high-performance leadership workshops for the Asia Pacific leadership team. In her previous role as Head of Human Capital Development with Certis CISCO, she fronted HR initiatives such as succession management, talent assessment with pipelines and developmental plans which included a high-impact Mentoring program for new leaders. She has facilitated MBTI workshops for all levels of staff ranging from Operational team and Senior Officers to Business Unit Heads and C-level Executives. Denise has a Master in Human Capital Management on top of her Bachelor in Arts (Honours) from National University of Singapore (NUS). She also holds the following qualifications: WSQ Diploma in Adult and Continuing Education, Certified OJT Manager / Instructor, Qualified and accredited administrator of MBTI instrument, Certified Behavioural Consultant (DISC Personality System) and Certified Behavioural & Career Consultant (DISC Personality System).

Job Titles:

• Trainer

Dr Daniel Siew is currently a Senior Lecturer in the Leadership, Management & Organisation Division of Nanyang Business School, NTU. He teaches Organisational Behaviour and Leadership at the undergraduate and postgraduate levels. He is an IAL Specialist Adult Educator (SAE) and a Certified Return on Investment Professional (CRP). He has also completed the Specialist Diploma in Advanced Facilitation (SDAF) and Advanced Certificate in Training and Assessment (ACTA). He was a member of the Singapore Institute of Directors (SID) and an Associate Practising Management Consultant (APMC). Prior to joining NBS, Daniel served the Singapore Armed Forces (SAF) in various command, staff and instructional appointments. These included the Deputy Head of SAF Centre for Leadership Development, the Commander of Air Force Officers' Advanced School and the Commanding Officer of 165 Squadron. He was a distinguished graduate of the Singapore Command and Staff Course and a participant in the Asia Pacific Programme for Senior Military Officers, the Japan Air Self Defence Force International Seminar and the India Army War College Higher Defence Orientation Course. For his outstanding service, he was awarded the Long Service Medal (Military) and the Commendation Medal (Military) by the President of the Republic of Singapore. He remains as an executive coach for coaching senior SAF officers and facilitating their units' team building and development. Daniel is passionate about helping students and leaders learn to become better at leading themselves, their teams and organisation. He specialises in designing lessons, systems, programmes and interventions unique to the learners' context and business. Through his customised approaches, the students and leaders he had trained have gained personal mastery while becoming more proficient leaders at building teams and transforming their organisations. Daniel has delivered effective professional and leadership development programmes and interventions to various levels of SAF leaders. He has also facilitated and partnered numerous management teams to achieve their desired organisational outcomes. Daniel received his PhD in Education from the National Institute of Education (NIE). He has an MSc in System Integration from the US Naval Postgraduate School and an MBA in Management of Information Technology from NBS. He also holds a Graduate Diploma in Human Resource Management from the Singapore Institute of Management and a Graduate Diploma in Organisational Learning from the Civil Service College.

Job Titles:

• Accountant
• Member of the Management Team
• Project Manager

Henry is experienced in the manufacturing, shipping and logistics industry. He has held several senior management positions in MNCs with good governance procedures and engaged in the best practices relevant to the industry. He also has several years of experience managing SMEs and family-owned businesses. Hence, he is very conversant with the pain points and constraints of SMEs and has provided many solutions to solve their challenges. He has helped numerous companies with regional business & agency development, as well as the conceptualisation and implementation of business strategies, business modelling, pricing strategies and go-to-market strategies. Henry is a trained accountant with experience in the role of a Chief Financial Officer. He has overseen many financial restructuring projects, mergers and acquisitions (M&A), business tax planning projects, private equity (PE) fundraising and short-term/long-term budgeting projects in the region.

Job Titles:

• Member of the Management Team
• Principal Business Coach

John is a certified Practicing Management Consultant by Singapore Business Advisors & Consultants Council and Certified Productivity Consultant by Singapore Productivity Centre. He has also completed the Advanced Certificate in Training and Assessment (ACTA) course under the Workforce Development Board.

Job Titles:

• Trainer

Kenny is a highly effective ACTA qualified adult educator with an outstanding record of facilitating over 1000 stand-up and online trainings for a wide range of learners in both WSQ and non-WSQ courses. These trainings were focused on areas of Leadership and People Management, Sales and Marketing, Sales Service Management, Service Excellence, Financial Literacy, Entrepreneurship and Business Skills. He also has experience in Motivational Based Training and Outdoor Adventurous Based Training. Being bilingual in English and Mandarin, he was able to conduct training in various countries such as Malaysia, Taiwan, China and Singapore. Apart from that, Kenny is an accomplished and integrity-driven professional who offers business performance consulting to assist companies, particularly SMEs, to improve their productivity and performance. Some of his clients include Manulife Insurance Berhad, Sime Darby Berhad, Cosmo Group; Government Agencies and Tertiary Institutions. As a Corporate Trainer, Kenny developed training curriculum and courseware to conduct training for his clients. His clients include Skin Inc Solution, Lagardere Services Singapore, Specialist Dental Group, Kenko Wellness, Singapore Jewellers Association, Levi's, dENiZEN, Dockers, Popular Book Company and Joyre TCMedi Spa. His past corporate appointments include Group Human Resource Development Manager, Training Manager and Project Manager. Kenny graduated with outstanding grades in Bachelor of Science (Honours) in Business and Management Studies from University of Bradford, United Kingdom. He constantly keeps himself updated by attending Train-the-Trainer programmes conducted by world class trainers. He has also attained the Advanced Certificate in Training and Assessment (ACTA), Diploma in Adult and Continuing Education (DACE) and Blending Learning with Work and Technology (BLWT) from Institute for Adult Learning (IAL).