MAP COMMUNICATIONS

MAP Communications is a business that is fully owned by the people who are providing your call center services. We believe this is the ideal business model, because being employee-owned is great for us AND it's great for our clients!... MAP Communications, Inc. is a nationwide provider of phone Answering and Virtual Receptionist Services... MAP has always invested heavily into its systems and processes to ensure that we remain the answering service and call center industry leader. MAP utilizes an internally developed call-handling platform called ECHO Software. ECHO was designed and written by MAP to ensure our customers do not have to rely on software vendors for account-driven enhancements. Our software platform is a robust call-handling application that guides our live agents logically through the call for a professional, comprehensive customer support solution.

Also known as: MAP Communications Holdings Inc., MAP Communications, Inc.

Primary location: Chesapeake United States