SERVICE DESK

Our team is responsible for managing and maintaining enterprise data, systems, and integrations. We oversee key solutions such as Banner, the data warehouse, AggieTime, the USUAPI, and Monocle, ensuring they operate efficiently, securely, and deliver the desired functionality. In addition, we design and develop automations that streamline data exchange between enterprise systems and software, enhancing connectivity and improving data flow across the organization... Responsible for the design, installation and operation of the USU wiring infrastructure that supports networking, phones and cable TV operations. We also install equipment including backup power systems to support the network. We consult with departments on the design and installation of camera security systems that tie into a central location for monitoring by security/police and also for archive recording... Student Lab Services (SLS) was started during the 1986-87 school year and was known as MicroComputer Services...

Primary location: Logan United States