VALENTA BPO ES - Key Persons


Alicia Tan - Chief Strategy Officer

Job Titles:
  • Chief Strategy Officer

Chetan Kasim - CEO, Founder

Job Titles:
  • CEO
  • Co - Founder
  • Co Founder & Chief Executive Officer
Chetan is a Commerce graduate who has been involved in a number of business start-ups, allowing him to gain real insights into operational requirements. His experience is broad and ranges across various industries, including water treatment, plastics, packaging and wine imports. He has been continuously involved with the business process outsourcing (BPO) and knowledge process outsourcing (KPO) industries from the very beginning, showing a true passion for improving business efficiencies. In his role at Valenta, he manages corporate planning, strategic alliances, tactical market planning, key partnership development and organisational restructuring. Chetan also oversees the overall service delivery operations in India and Malaysia to ensure clients are receiving the highest level of customer service. Chetan Kasim on how Valenta is achieving its goal of being at the heart of the financial services industry as businesses expand across the globe.

Jayesh Kasim - Founder

Job Titles:
  • Co - Founder
With nearly ten years of experience in the franchise industry under his belt, Jayesh has owned and run multiple national award-winning franchise businesses. His extensive experience from the ground up, coupled with his passion to create business opportunities where people are able to work on the business rather than in the business has led to the start of the Valenta franchise. Up until 2018, in his role with Valenta as the Founder and Managing Director, he met with business owners and management teams of corporations globally to offer innovative solutions with a view of increasing their business efficiencies. He also worked with the Operations Team in India and Malaysia to ensure clients receive the highest level of customer service. With the launch of Valenta Franchise in early 2019, he now works with franchisees globally to offer strategic advice on how to scale and grow their businesses efficiently. In his time away from work, Jayesh enjoys spending time with his family and can often be seen cheering on his children at their sporting events. Our goal is to be at the heart of the financial services industry as businesses expand across the globe.