WEBSITE BY RED EMBER MARKETING - Key Persons
Biography
Brian joined New England Medical in July of 2004, after graduating from University of Massachusetts' Isenberg School of Management. Brian has worked in every facet of the company, from Customer Service to In-House Account Manager to Senior Account Executive. With his current position, he help with clients with all aspects of the benefits they offer to their employees.
Brian is also in charge of the day-to-day operation of the business, which has given him another perspective as to what clients are dealing with in regards to cost management while still providing the best possible benefits to employees.
Brian lives in Chelmsford with his wife and daughter and enjoys running, golf, and keeping the landscaping around his house in pristine condition.
Job Titles:
- Senior Service Administrator
Biography
Kelley joined New England Medical Insurance Agency in October of 2000 as a Customer Service Specialist. She has a strong background in all areas of Human Resources in both service and manufacturing environments, with an emphasis on benefits administration. She attended the University of New Hampshire, and received her B.S. in Business Administration from Salem State College.
Coming from a Human Resource background, Kelley truly recognizes the importance of a reliable and professional broker as a valuable resource for Human Resource professionals. She is currently the Senior Service Manager and is committed to providing our clients and their employees with the highest level of customer service, whether it be routine issues or complex situations, ranging from claims and coverage inquiries to enrollment and billing issues.
Outside of work, Kelley cherishes time spent with family and friends, and enjoys working and playing in the great outdoors.
Biography
Steve's advanced sales skills combined with his strong business background and carrier negotiating skills have helped New England Medical Insurance Agency and their clients take advantage of every possible cost saving opportunity. Steve's appreciation of what it takes to run a successful business is always in the forefront of his mind. He knows that every dollar that we can save a client drops directly to the bottom line of the balance sheet. His strong sense of making the client experience the Agency's number one service priority has made New England Medical Insurance Agency a leader in the employee benefit brokerage community.
Steve is active in industry and community affairs. Steve was a charter member and served on the board of directors of the Massachusetts Association of Health Underwriters. He currently is an active participate at Blue Cross Blue Shield of Massachusetts Broker Forums and serves on the Harvard Pilgrim Health Care and AllWays Health Broker Advisory Boards. He also served for many years as an active member of the producer's advisory board for Anthem BCBS in NH, the Allmerica Financial Broker Board, as well as 2 years as Co-Chairman of the Greater Lowell Chamber of Commerce.
Steve has been an invited speaker at many business and civic organizations on topics related to his extensive knowledge of healthcare market mechanics and trends. His presentation of how the industry and the rating methodology works for the business has given not only New England Medical Insurance Agency's clients, but the community as a whole, a better understanding of how healthcare dollars are spent in this country and more specifically New England.
Steve donates his time and expertise to many worthwhile charitable and non-profits groups in the Merrimack Valley. As an amateur auctioneer Steve uses his talents of persuasion to raise thousands of dollars for these organizations each year. Steve also serves on the Board of Directors of the Merrimack Valley Food Bank and works with and the Boy's & Girl's Club of Greater Lowell with their fundraising efforts each year.
Job Titles:
- Account Manager
- Senior Account Manager