XFUSION

There is a dirty rotten practice not normally talked about in outsourced customer service. Generally, "dedicated" agents work three and sometimes as many as four accounts. Call us old-fashioned, but here at xFusion, we believe you should get what you pay for. Unlike some of our competitors who we won't name, each and every one of our clients gets their very own dedicated agent... The role of a leader is to serve those who report to you-not to control or abuse. We expect our leadership team to make decisions for the benefit of their reports as opposed to just themselves. We believe a philosophy of putting people first and business second paradoxically yields the best fruits for the business in the long term... Like we just mentioned, at other customer service companies, dedicated agents make pennies on the dollar and have to work three jobs to make ends meet. We feel we have a social responsibility to give our people a vocation they can be proud of, and one day retire from. We pay our..

Primary location: Broomfield United States