PONVIA

Ponvia is a premier Management and Technology Consulting firm specializing in Contact Centers, Customer Interaction and Cloud Communication Services... For nearly 20 years, Ponvia has been providing management and technology consulting services to enterprise businesses and public sector organizations. As a privately held consulting firm, Ponvia is an independent organization. Our independence allows us to provide unbiased, vendor neutral consulting for our clients... At Ponvia, our team of contact center experts can help you build your strategies by leveraging our industry experience and deep understanding of contact centers, customer interaction, and cloud communications. We help companies reduce costs, increase customer satisfaction, and obtain operational efficiency. Our team can assist with every aspect of you strategy including Business Processes, Benchmarking, Staffing Models, Performance Measures and Technical Infrastructure.

Also known as: Ponvia Technology, Ponvia Technology, Inc.

Primary location: Lake Bluff United States