EGG - Key Persons

Age UK

Job Titles:
  • Charity Partner
  • Its Charity Partner

Alasdair Lenman - CFO

Job Titles:
  • Chief Finance Officer
  • Introducing Our Executive Director
  • Chief Finance Officer Joined Our Board in 2017.
Alasdair began his career on the management training programme at Mars Inc. where he spent a number of years working in sales, before deciding to move into finance. Since then, he's gained significant experience in the financial services sector, including as Finance Director of Retail Products for Lloyds Banking Group and Group Chief Finance Officer for BGL Group (owners of comparethemarket). Skills and experience Over 20 years of experience in Finance working in a variety of Board level roles, both non-executive and executive. These include CFO and Interim CEO of YBS, Audit Committee Chair for both Sainsbury's Bank and Coventry Building Society and a number of roles at Lloyds Banking Group.

Alison Hutchinson

Job Titles:
  • Member of the Audit Committee
  • Member of the Remuneration Committee
  • Non - Executive Director
  • Senior Independent Director
  • Senior Independent Non - Executive Director
  • Vice Chair
  • Member of Group Risk Committee
Senior Independent Non-Executive Director, Vice Chair, and Non-Executive Director for Workforce Engagement Joined our Board in 2015 and became Vice Chair and Senior Independent Director in October 2020. Alison started her career at IBM, progressing to the role of Global Director of Online Financial Services. She joined Barclays Bank in 2000 holding a number of senior management positions. Alison moved to specialist mortgage provider Kensington Group plc in 2004 as Managing Director and then Group Chief Executive, leading the successful sale of the business to Investec in 2008. She left Investec in 2008 and launched The Pennies Foundation, a registered charity which supports digital donations to good causes. She has been the Chief Executive of the Foundation since 2009. Over the last 10 years Alison has also developed a portfolio of non-executive positions.

Angela Darlington

Job Titles:
  • Independent Non - Executive Director
  • Chairman of the Group Risk Committee and Member of the Audit Committee
  • Independent Non - Executive Director Joined Our Board in 2022.
  • Non - Executive Director ( Committee Chair )
Angela spent 20 years working for Aviva in a variety of senior roles - culminating in her serving as Chief Executive Officer (CEO) of UK Life following a period as Interim CEO of UK Insurance, where she was responsible for leading the UK Insurance business and a member of the Aviva Leadership Team. Prior to her CEO roles, Angela was the Group Chief Risk Officer for Aviva PLC for four years, responsible for leading the Risk Function at Group level. Skills and experience Angela has significant experience of the financial services sector with a deep technical expertise in relation to risk as well as the ability to contribute to a wider strategic agenda.

Catherine Nessworthy

Job Titles:
  • External Communications Executive

David Morris - Chief Commercial Officer

Job Titles:
  • Chief Commercial Officer
  • Introducing Our Executive Director
  • Chief Commercial Officer Joined the Society in 2018 and Our Board in 2022.
David began his career at Citigroup and has subsequently worked at various Financial Services institutions across the UK and abroad. Prior to joining YBS David was the Head of Products at Coventry Building Society. He is responsible for the innovation, development and on-going management of the Society's mortgages and savings products, YBS's marketing and its digital channels, mortgage distribution and the Society's branch network. David is also responsible for our Commercial Lending and is Chair of Accord Mortgages Ltd. Skills and experience David has over 15 years of experience in retail banking and has a strong track record of driving commercial performance in financial services organisations, including the mutual sector.

Debra Davies

Job Titles:
  • Chairman of the Audit Committee
  • Chairman of the Remuneration Committee
  • Independent Non - Executive Director
  • Non - Executive Director ( Committee Chair )
Debra has over 25 years of experience in Financial services. After an early start in Market Research, she spent the remainder of her executive career with American Express, culminating in a variety of senior roles including leading the UK Consumer Business, leading Product Marketing globally and rolling out the American Express business across 55 Countries in EMEA through licensing and joint venture agreements with Banks and other institutions. She represented the Company's interests in major Joint Ventures in the Middle East, Belgium and Switzerland where she was the Chair of Swisscard, a major Swiss Payments Company. She has held a range of non-executive and committee Chair roles with AXA UK plc and Credit Suisse international. Skills and experience Debra has a strong background in P and L leadership, Customer Service, Marketing, technology transformation and digital innovation, as well as Partnership development and management. Her experience spans business to consumer and business to business across many countries and cultures.

Dina Matta

Job Titles:
  • Engineer
  • Independent Non Executive Director
  • Member of the Audit Committee
  • Member of the Remuneration Committee
  • Non - Executive Director
  • Independent Non Executive Director Joined Our Board in April 2021.
Dina began her career in strategy and technology consulting prior to joining HSBC/Midland Bank in London. She subsequently worked with UBS, British Telecom and ING Bank in a transformation capacity across their retail, corporate and wholesale segments. More recently, Dina joined the European Bank for Reconstruction and Development in October 2021 as the Vice President and Chief Transformation Officer overseeing the Bank's digital transformation and its planned move to a new London Headquarters.. Skills and experience Dina is an engineer and economist and has over 30 years' experience in transformation, operations and technological innovation working across industries both in Europe and the US.

Fraser Ingram

Job Titles:
  • FCBI Chief Operating Officer
Fraser was most recently Chief Digital and Innovation Officer at Virgin Money prior to this he held a range of roles including Group Chief Operating Officer, Chief Information Officer and Innovation and Change Director. Before joining Virgin Money his most recent roles included Chief Operating Officer at Kleinwort Benson and CIO of Citizens Bank in the USA. Skills and experience Fraser has a wide range of experience across businesses, functions and geographies - including business transformation, IT and change management.

Gary Brook

Job Titles:
  • Senior Manager - Head of External Affairs

Guy Bainbridge

Job Titles:
  • Independent Non - Executive Director
  • Non - Executive Director
  • Independent Non - Executive Director Joined Our Board in 2019.
  • Member of Group Risk Committee
Guy worked in the audit profession for 36 years with KPMG, including 24 as a partner. He was also a member of KPMG's UK Board for seven years and its European Board for five years. He was the Lead Audit Partner for a number of banking clients including Barclays, ING and HSBC. Skills and experience Guy is a banking expert and brings recent and relevant experience of the UK banking sector. He has comprehensive knowledge of the regulatory environment in which we operate.

Jennelle Tilling

Job Titles:
  • Independent Non - Executive Director
  • Member of the Audit Committee
  • Member of the Remuneration Committee
  • Non - Executive Director

John Heaps - Chairman

Job Titles:
  • Chairman
  • Chairman of the Board
  • Introducing Our Executive Director
  • Chairman of the Board Governance and Nominations Committee
A qualified lawyer, John worked in the legal profession for 40 years and joined the senior management team of corporate law firm Eversheds in 1999. He was appointed Chairman of Eversheds in 2010 for a four-year term and retired from the law firm in 2015.

Kate Ireland

Job Titles:
  • Chief Internal Audit Officer

Laura Fozard

Job Titles:
  • External Communications Manager

Linzi Morgan

Job Titles:
  • External Communications Manager

Mark Parsons

Job Titles:
  • Independent Non - Executive Director
  • Non - Executive Director
  • Independent Non Executive Director Joined Our Board in 2020. Background and Career
  • Member of Group Risk Committee
  • Member of Group Risk Committee and Audit Committee
Mark was Chief Executive of Coventry Building Society from 2014 until his retirement in April 2020. Mark has significant experience working within retail financial services including roles at Barclays and Abbey National, as well as time at PricewaterhouseCoopers. At Barclays he was the Chief Financial Officer for Retail and Business Banking and also served as the Deputy Chief Executive of Barclays UK Retail Bank. Skills and Experience Mark has over 35 years' experience in financial services and has a range of executive experience across finance, human resources, product, retail management, risk management and investor relations.

Orlagh Hunt - CHRO

Job Titles:
  • Chief People Officer
  • Chief People Officer Joined the Society in 2019. Background and Career
Orlagh is an experienced human resources professional who has held senior roles across a range of industries including fast-moving consumer goods and retail, as well as having significant experience in financial services. Orlagh is responsible for the People Division including reward, recognition, training and development, diversity and inclusion, internal communications and social purpose and sustainability. Skills and Experience Orlagh was previously Head of Human Resources for AXA Sunlife, Group Human Resources Director for FTSE-100 insurer Royal Sun Alliance as well as Group Human Resources Director for AIB in Dublin.

Richard Wells - Chief Risk Officer

Job Titles:
  • Chief Risk Officer
  • Chief Risk Officer Joined the Society in 2010.
Richard has held a number of senior risk management roles at several of the UK's major banks and building societies. He is responsible for ensuring that there are appropriate procedures and capability for the management of all risks whether planned or unplanned. In addition to Risk, he is also responsible for the Legal, Compliance and Secretariat functions as well as regulatory relationships. Skills and experience Richard has extensive experience of risk management within the financial services industry across a wide enterprise of risks including, Prudential, Operational and Conduct Risks. He is also a director of Accord Mortgages Limited.

Susan Allen - CEO

Job Titles:
  • Chief Executive
  • Introducing Our Executive Director
Susan was most recently Head of Customer Transformation at Barclays where she was responsible for leading and supporting all colleagues in frontline teams to deliver a differentiated customer experience. Prior to that Susan was responsible for all of Santander's UK Retail and Business banking businesses, supporting 15 million customers and with a nationwide network of branches and customer contact centres, following her role as Chief Transformation Officer. Susan is a former Board member of UK Finance and has been a proud champion of diversity and inclusivity throughout her career. Skills and experience Susan has more than 25 years of experience in financial services having held senior executive positions at a number of large retail banks in the UK.

Tracy Fletcher

Job Titles:
  • External Communications Manager