EXCEED GLOBAL - Key Persons
Isabella Villani is a thought leader in strategy, marketing, customer experience (CX), employee engagement and organisational transformation. With over 20 years' experience at the forefront of CX, she is often sought after as a keynote speaker at global industry forums and events.
Isabella is a published author with international recognition for her two books, Good to Great CX and Transform Customer Experience (www.isabellavillani.com). As the founder of Exceed Global, Isabella has earned a reputation for her infectious passion as an advisor who inspires, educates and coaches.
Isabella is a graduate of the Australian Institute of Company Directors (Order of Merit) and an experienced director. She is currently a Board Member for LanguageLoop, a state business corporation of the Victorian Government that delivers language services across Australia, Non-Executive Director for Waterpool Trading, an organisation that provides a market driven water trading platform and Retail Advisory Board Member at Save the Children, an international children's charity.