AVADA - Key Persons
Job Titles:
- Service / Repair / Modernization & New Installation Sales
Branch Manager Chuck Pilz connected with the St. Louis SSND facilities manager to discuss a modernization on a traction passenger that had been originally built in 1888. The elevator was in their Motherhouse and was the only one available to get the Nuns to their sleeping quarters, so the job needed to be completed in a timely fashion.
Branch Manager David Danowski and Account Manager John Friedrichs contacted Crossroads Care Center to let them know of the status. The MEI team worked hard to find replacement boards with no success but continued working to find local options over the holiday weekend.
Job Titles:
- Service / Repair / Modernization & New Installation Sales
Account Manager Jesse Sterling worked with the customer and they both agreed it was time to upgrade the power units due to them being almost 40-years-old and the pump motors were noisy. MEI submersible power units were installed with our standard parts including a Lincoln motor, IMO pump, Maxton Valve and Victaulic fittings.
Jessica Hinkle, GM at The Hilton, said "I wanted to send a tremendous THANK YOU to MEI, the crew, and specifically James. Please let him know that if there was a crew member of the month program- he should receive it! He was courteous, informative, kind, and patient throughout all of this process."
Job Titles:
- Business Development Manager
MCIT Facility Manager Kevin Coleman went on to say, "I am very mindful of our building appearance. Matt was respectful of this fact and did his part to help keep the building clean and presentable in the wake of performing many dust and dirt related tasks throughout the job. Safety and wellness is also high priority at MCIT and Matt took this seriously as well. I had complete trust that Matt was performing all aspects of the job with safety in mind and no risk factors involved. Chad Tupper, who is our normal technician, sets the bar pretty high for customer satisfaction and I have been extremely happy with the work he does for us, and though they perform different duties, Matt follows in his footsteps with his customer service. Rob Wadel is right there with them on meeting all our needs. Katie Zellmer rounds out the team that makes MEI a true pleasure to work with. Thanks for making our continued relationship with MEI valued and appreciated."
Job Titles:
- Service / Repair / Modernization & New Installation Sales
Branch Manager Marshal Steves met with the property owners to assess the job. They also went through all the materials on site that had already been purchased in order to figure out what else was needed. Steves then worked alongside Sales Representative Chris Becker to put together a proposal.
Job Titles:
- New Controller at Morson Ario
In 1988, MEI manufactured and installed a 2 stop hydraulic passenger elevator at the Morson Ario VFW Post 950 in Mankato, MN. Since then, MEI has been performing regularly scheduled preventative maintenance in order to ensure a smooth-running elevator.
In March 2020, MEI responded to a trouble call and after surveying the problem, it was found that the controller was obsolete and could not be repaired. The installation of a new VHC-102 controller was recommended, and because the Morson Ario has a long-lasting relationship with MEI and Vertitron, they trusted MEI to move forward with the repair.
MEI was able to get the new controller ordered and installed within one month. Normal turn around for a repair like this usually takes six to eight weeks. This was a huge win for both MEI and the Morson Ario, as this is the only elevator in the building, and it gets used frequently. After all was said and done, the customer was extremely happy with the quick response time and continues to count on MEI for all of their service and repair needs.
Job Titles:
- Service / Repair / Modernization & New Installation Sales
Job Titles:
- Business Development Manager