NAAIA GREATER HARTFORD CHAPTER - Key Persons
Job Titles:
- Member of the Leadership Team
- Secretary
Job Titles:
- Member of the Leadership Team
- Agent Engagement Committee
Job Titles:
- Member of the Leadership Team
- Vice President
- Founding Member of NAAIA GHC
Claude Howard has 20+ years experience in the insurance industry.
Claude Howard has 20+ years experience in the insurance industry. He is the Claim Center Vice President for Travelers and responsible for claim operations in Hartford Connecticut. Since joining Travelers, Claude has held several executive positions with the firm including Vice President Specialized Distribution. He holds a B.S. from Illinois State University.
Claude was a member of NAAIA Chicago Chapter and served on its Board of Directors.
Claude is a founding member of NAAIA GHC. He was a member of the steering committee that established the NAAIA Greater Hartford Developmental Chapter. Claude also serves as Chair of the NAAIA GHC Membership Committee.
Job Titles:
- Member of the Leadership Team
- President
- Senior Vice President of Claims Solutions at the Hartford
Karmela is the Senior Vice President of Claims Solutions at The Hartford. She has held various positions of increasing responsibility during her tenure with the firm including Chief Compliance Officer Property and Casualty. Prior to joining The Hartford, Karmela was an Assistant District Attorney in Bronx County, New York. She holds a B. A. from Long Island University, C.W. Post and a J.D. from University of Miami School of Law. She is admitted to practice in N.Y. and N.J..
Job Titles:
- Member of the Leadership Team
- Agent Engagement Committee
- Board Member at Large
Job Titles:
- Founding Member
- Immediate past President
- Member of the Leadership Team
Ngozi has 20+ years of experience in the insurance industry.
She is Managing Partner / Principal of Ako Insurance Consulting, LLC and Ako Brokerage Services, LLC. The firm provides consulting services to providers, insurance agencies and brokerages specializing in healthcare and also serves . Prior to starting her own firm, Ngozi held positions of increasing responsibility at CNA, Willis Towers Watson, Marsh and the St. Paul Companies. She holds a B.S. in Actuarial Science from Florida Agricultural and Mechanical University, and a M.S. in Risk Management and Insurance from Florida State University.
Ngozi is a founding member of NAAIA Greater Hartford Chapter (GHC) and was a member of the Steering Committee that established the NAAIA Greater Hartford Developmental Chapter.
Job Titles:
- Member of the Leadership Team
- Elections & Member Committee
- Senior Counsel Business Insurance at Travelers
Patsy is Senior Counsel Business Insurance at Travelers.. She has over 20 years of legal experience in the industry. Prior to joining Travelers, she was Counsel at Sands Anderson PC and a staff attorney for Virginia Workers' Compensation Commission. Patsy holds a B.A. from James Madison University and a Juris Doctorate from University of Richmond School of Law. Patsy also serves on the Board of Achievement First Hartford.
Job Titles:
- Member of the Leadership Team
- Head of Property
Ramona is the Head of Property & Casualty Human Resources at The Hartford. Ramona has over 20 years experience in the insurance industry and has held senior leadership roles in talent management at Chubb North America and ACE USA.. Additionally, Ramona served as Senior Vice President Operations at Bank of America. Ramona holds Bachelor of Arts from University of Florida and Masters of Science from The University of Texas.
Job Titles:
- Member of the Board
- Member of the Leadership Team
- Vice President of Underwriting Operations and Strategy for Hanover Insurance
Tim Dillahunt is Vice President of Underwriting Operations and Strategy for Hanover Insurance and is responsible for leading the creation, development, and implementation of the Personal Lines Underwriting strategy for all products. Tim has over 20+ years of insurance experience and has also held leadership roles with Travelers and MetLife. His extensive industry background also includes past work as an agency owner and sales manager. Tim is a graduate of Mass Bay Community College.
Job Titles:
- Member of the Board
- Member of the Leadership Team
- Senior Vice President
Bill Teed serves as Senior Vice President of Talent and Leadership Development. In