PENDULUM - Key Persons


Amie Costello

Amie joined Pendulum in February 2023 to oversee the Risk Management Program and Pendulum's extensive network of independent risk control consultants. Amie has more than 25 years of healthcare experience in various care settings and specialized in critical care and emergency department before transitioning to patient safety, quality, and risk management. She holds a Bachelor of Science in Nursing, a Master of Business Administration, and is certified as a Professional in Healthcare Quality (CPHQ), Healthcare Risk Management (CPHRM), Patient Safety (CPPS), and Healthcare Accreditation (HACP). She is an active member of the Northern New England Society for Healthcare Risk Management (NNESHRM), holding numerous leadership positions over the years. She is also an active member of the American Society of Health Care Risk Management (ASHRM) and was awarded the designation of fellow in 2023.

BRITTANY SMITH

Job Titles:
  • Technical Editor
Brittany joined the Pendulum team in 2022 as a Technical Editor. She has been writing and editing professionally for 12 years. Her background includes nonprofit content creation, editing novels, and creating and editing marketing materials. She has recently relocated to New Mexico from the Seattle area.

CHERYL STEWART

Job Titles:
  • Canton, Ohio / Consultant With Pendulum since 2006

CHRISTINE VER PLOEG GARCIA

Job Titles:
  • Albuquerque, New Mexico / Consultant With Pendulum since 2017

CINDI FALCONE

Job Titles:
  • Tijeras, New Mexico / Consultant With Pendulum since 2003

CONSTANCE UPTON

Job Titles:
  • Vice President Operations

DEBRA HEALEY

Job Titles:
  • Fort Lauderdale, Florida / Consultant With Pendulum since 2014

Erika Carpenter

Job Titles:
  • Corrales, New Mexico / Consultant With Pendulum since 2023

LAUREN KACZMARCZYK

Job Titles:
  • Client Services Coordinator

LYNN BLAGG

Job Titles:
  • Office Administrator

MELISSA BURNHAM

Job Titles:
  • Senior Technical Editor

RIC HENRY - CEO, Founder

Job Titles:
  • Chief Executive Officer
  • Founder

SUE LONGHENRY

Job Titles:
  • Cardington, Ohio / Consultant With Pendulum since 2003