PO3 - Key Persons
I've been developing user-centred strategies since the noughties, collaborating with progressive leadership teams to define the futures of FTSE 100 businesses, the public sector and charity organisations. I design ways to shape organisational culture, enable behaviour change and rapidly deliver new propositions. Also write a little bit on Linkedin and previously for The Guardian, Econsultancy and Internet Retailing.
Working at the intersection of technology, data and design I help organisations solve wicked, population scale problems. A service design specialist, I'm a facilitator co-creating with subject matter experts and end users ensuring we have the right perspectives in the room to give us the best chance of success.