QUEENS-PLAZA-HOTEL

Our philosophy is two fold. First and foremost, everything we do is centred around our guests and making sure we give them an unforgettable experience every time they stay at our hotel... At the Queens Plaza Hotel, we understand that the employees are the hotels front-line ambassadors. And we treat them with the same high level of consideration that we treat customers with. Because in a sense, employees are as valuable as the guests. Employees help maintain the functioning and high quality, making sure each customers stay is warm and welcoming each time they arrive... In our years of management experience, we have learned that customer satisfaction can be summed up in three words--listening, attention, details. We have achieved superior levels of customer satisfaction by paying attention to the finest details in everything we do. That's how we have developed exceptional levels of repeat business. We know what is important to both business and pleasure travelers, and we deliver it...

Primary location: Cleveleys United Kingdom