TODD PHILLIPS

In my 22 years of being in the work field, I have worked in retail, print industry, and technology, the one constant that I have experienced is value and Impact from different lenses. For Customers, we associate value and impact to the use of a product a or service. For Employees of a company, we associate value and impact to their belief in what they are doing that contributes to a company's vision... We put time and effort in creating resources, training, sharepoint sites and more to help our teams with their enablement. We also then get frustrated when our teams do not consume these resources and find ourselves putting our requirements for compliance and getting nowhere.