UNLOCKING POTENTIAL PTY LIMITED

As National Sales Manager Personal Insurance (1995-2000), she was responsible for building a telephone and branch sales force by developing the skills and attitudes of several hundred sales and service people, helping them make the shift from public service thinking and behaviour to a proactive and accountable sales and service culture. This resulted in an annual increase in profitable sales of more than 25% per annum over four years, a sales staff attrition rate of less than 10%, and training initiatives that boosted customer retention through proactive customer contact and service. A key part of this role was the influential development of 27 technically capable people into sales managers.

Also known as: Unlocking Potential

Registration numbers: 40 095 618 410 (W)

Primary location: Junction Australia