THE ALARM ASSISTANT

When you sign up for the Alarm Assistant your account information is held with our partner WorkHorse. WorkHorse is a powerful ERP/CRM/RMR Tool designed for the alarm industry. All of your Central Station and Communication Provider Accounts are in one spot for your Assistant... Knowing how to answer a call is a small part of the battle. Knowing the products and processes is what wins the war. Alarm Assistants can answer the Tier 1 Tech Support questions that come from your customers and speak with knowledge and know basic trouble shooting as well.

Also known as: Alarm Assistant