EQUALITY SUPPORT - Key Persons
With more than 20 years of experience in the disability sector, Adam brings both extensive knowledge and a deep passion for positive behaviour support and client goal achievement.
As the Client Services Manager at our Ballarat office, Adam joined eQuality Support in April 2024, contributing a wealth of experience to our team.
He is a dedicated advocate for our clients, committed to equipping our staff with the resources they need to deliver exceptional support. Adam is driven by the belief that everyone deserves the chance to ‘live their best life,' and at eQuality, we are here to make that possible.
Dedicated to enhancing client satisfaction and loyalty by delivering high-quality service, driving continuous improvement, and maintaining strong relationships with stakeholders. Belinda leads a team of client service professionals, providing guidance and support to enhance their performance and foster a culture of excellence.
Belinda joined eQuality Support in September 2020 bringing a wealth of experience and a strong client outcome focus after working in the Client Services Sector for over ten years.
Job Titles:
- Officer / People Experience
With a Bachelor of Nursing degree and a Post Graduate Certificate in Gerontology and Rehabilitation, Emma brings a wealth of experience and expertise as Clinical Manager at eQuality Support. Emma's career in rehabilitation nursing has been dedicated to empowering clients as they navigate the challenges of living with a disability following an acute illness.
Emma focuses on supporting individuals as they embrace their new reality and work toward meaningful integration into their homes, workplaces, and communities. Emma has a deep understanding of the emotional, social, and physical obstacles that come with the role.
With 20 years of diverse experience in Human Resources, Jen has developed a deep understanding of all facets of HR. Throughout her career, she has worked and consulted across a wide range of industries, tackling complex people challenges and leading large-scale transformation initiatives.
This extensive experience has helped Jen hone her ability to navigate complexity, turning it into a superpower. She is particularly passionate about team performance, dedicating herself to helping people thrive, especially during periods of challenge and uncertainty.
With lived experience in disability, Jen is passionate about empowering eQuality Support staff to make a positive, meaningful impact on our community.
Job Titles:
- Quality & Compliance Officer
As the Quality & Compliance Officer at eQuality Support, Jess is dedicated to fostering a culture of continuous improvement, ensuring the highest service standards, and safeguarding the well-being of clients. With a strong focus on maintaining up-to-date knowledge of regulatory requirements, Jess plays a key role in aligning the organisation with NDIS requirements, implementing compliance strategies, and managing quality assurance processes.
Jess began her journey with eQuality Support in 2020, initially joining the People Experience team before transitioning to an Executive Assistant role and then into her current position in Quality & Compliance.
Jess brings attention to detail and a warm and caring nature to our workplace.
Job Titles:
- Re Cruitment and Engagement Officer / Marketing & Communications
With a deep commitment to making a difference, Peter serves as the Finance Officer at eQuality Support. Bringing over 25 years of experience in accounting, finance and taxation roles mainly within accounting firms, Peter specialises in ensuring the financial and business obligations of eQuality Support are adhered to in a timely and accurate manner.
Peter started with the company in August 2022 and now has the leadership role within the eQuality Support finance team. He is dedicated to overseeing financial reporting, payroll processes and compliance with regulatory requirements, including the NDIS and SCHADS award guidelines.
He sees the finance area, with its ability to undertake tasks such as budgeting and forecasting, cash flow management and financial analysis, as being an important part of the overall eQuality Support team.
Peter also brings a compassionate and inclusive approach to his role with eQuality Support, enjoying being part of an organisation that assists people to live their best life.
Rose is a dedicated business leader and collaborator with 15 years of experience in Marketing and Brand Management. She works with key stakeholders and partners to align all marketing and communications activities with eQuality's Supports mission and vision, fostering meaningful and intentional partnerships.
Rose is a champion of positivity and support within the organisation. One of her favourite parts of her role is hearing and sharing beautiful and inspiring stories from the eQuality community. The positive impact our teams make every day is the reason behind what we do.
Job Titles:
- Positive Behaviour Support Coach / Business Support
Job Titles:
- Manager
- Client Services Manager at Our Geelong Office
- in 2021 As a Disability Support Worker and Client Services Officer
As the Client Services Manager at our Geelong Office, Shanaya oversees and supports a team of Client Services Officers in their roles and professional development. Her dedication extends to ensuring that eQuality Support clients have equal opportunities to live their chosen lives.
Shanaya joined eQuality Support in 2021 as a Disability Support Worker and Client Services Officer before transitioning to her current role in 2024. She brings a wealth of industry knowledge and a genuine passion for maintaining compliance with all relevant legislation and service agreements.