ONETOUCH HCM - Key Persons


Erik Rind - Founder

Job Titles:
  • Founder
  • Member of the Board
Erik Rind is one of the nation's leading experts in payroll and human resources functionality and processing. After earning a Bachelor's degree at the George Washington University, Erik joined the human resources consulting group of Price Waterhouse. As a staff and senior consultant with Price Waterhouse, Erik worked on the design and implementation of new payroll systems for the civilian employees of the Navy (NAVSCIPS) and the civilian employees of the Army (STARCIPS); and was the key architect of a new human resource/payroll data information retrieval system (PAIDS), designed and implemented for the Central Intelligence Agency. He authored the protocol for the federal government's JFMIP (Joint Financial Managers Improvement Program) that redefined and consolidated the requirements for processing human resource and payroll transactions for federal government employees; and was also the key resource in negotiating a joint venture between ADP and Price Waterhouse to provide outsourced payroll services to the federal government.

Mark Hanson - Chief Risk Officer

Job Titles:
  • Chief Risk Officer
Mark Hanson focuses on compliance and risk in our organization to improve focus, drive alignment, clarify execution and support the accomplishment of our organization's goals. Before OneTouch HCM, Mark served as CEO of Benefits Plus, Inc. a Health Insurance Brokerage serving DC, Maryland, and Virginia. BPI and Lyceum joined forces when Benepay (then named Lyceum) acquired BPI in 2010. Lyceum Insurance Services (LIS) was formed and all BPI employees are now assigned to LIS. Mark was named an officer of OneTouch HCM and holds the title of Chief Risk Officer, OneTouch HCM, LLC, as well as President, Lyceum Insurance Services (LIS). Prior to joining BPI, Mark served in progressively more senior sales and general management positions for Chevy Chase Bank, Sequoia Bank, and, later, United Bank, where he managed the integration of Sequoia, Grand, and Century Banks in a single, powerful region for United. Directly out of High School, Mark served in the U. S. Army as a Military Policeman in Germany. After receiving an honorable discharge, Mark attended Montgomery College in Rockville and completed his studies in business administration and economics at the University of Maryland.

Michael Rosen - CFO

Job Titles:
  • Chief Financial Officer
Michael Rosen was the CFO for Carlson Group, Inc., a national design and construction services company offering facility assessment and risk analysis, construction consulting and management, before joining Lyceum in 2004. At Carlson, Mr. Rosen was responsible for all aspects of the financial, human resources and administrative functions for this $300 million firm of 500 employees. Prior to his position at Carlson, Michael served as CFO for a publicly traded telecommunications firm, a publicly-traded manufacturing firm, and the Australian subsidiary of a publicly-traded environment and engineering company. He began his career at Ernst &Young in Washington, DC after completing his BBA degree at George Washington University.

Norman Ireland

Job Titles:
  • Chief Product Officer
Norman Ireland is responsible for product strategy, marketing and business development for OneTouch HCM. At Lyceum, and previously while he was with Acterna Corporation, Patton Electronics Co., Hughes Network Systems, and Dynatech Communications, Norman developed sales channels, established multinational and international accounts, developed new geographic and vertical markets, and managed diverse teams to successfully launch new Internet-based technology products. Leveraging a strong technical and project management background with sales, marketing and product management expertise, he is an expert at introducing new products into competitive markets. He holds an MBA in Management from The Johns Hopkins University and a BS in Electrical Engineering from Fairleigh Dickinson University.

Robert Pike - COO, President

Job Titles:
  • COO
  • President
Robert Pike joined OneTouch HCM in May 2016 and manages our organization's Client Solutions operations. Bob drives alignments, provides fiduciary oversight and is adept at establishing and stabilizing cost controls of our operations that support thousands of clients. Bob has 26+ years of experience in numerous operational leadership roles with businesses in transportation, manufacturing and other related industries. Bob has demonstrated exceptional leadership and has been well regarded and recognized for the work he has done mentoring his leadership team. Bob is a skilled motivator and has garnered a great deal of respect from both direct reports, subordinates and clients. He is a firm believer in operating within established budgets and utilizes both metrics and key performance indicators to achieve and exceed financial goals. Bob has also spent considerable time implementing policies and procedures to improve operational efficiencies and attain important economies of scale. He has received numerous awards and honors from previous employers for exceptional service and dedication to corporate initiatives.