ONVISOURCE - Key Persons
Job Titles:
- Executive
- Member of the Advisory Board
Anita Hubbard is the Executive Advisory Board Member for OnviSource. Anita participates in developing and contributing to major company initiatives, strategic directions and corporate-level projects for all divisions.
Job Titles:
- Vice President, Product Management
Brian Severson is responsible for the company's product management function which includes product strategic direction, product planning and product lifecycle management - from the concept to development, rollout, field performance and product end-of-life process. His mission is to continuously develop a deep understanding of the market and the end user requirements and needs, and deliver solutions that meet or exceed expectations. With over 20 years of experience in a mixture of technology and customer experience, he successfully combines end customer needs with the technical solutions.
Job Titles:
- Vice President, Engineering
Bryan joined OnviSource in 2021 and is responsible for the Company's Intelligent Automation products and the development of advanced technologies in AI, Conversational AI, RPA, Analytics and IVA. He has over 14 years of experience managing software engineering teams and over 23 years of direct experience building award-winning, advanced software products and services.
Francisca Crous-Alegria is the Chief Revenue Officer. In her role, she is responsible for all lines of Company's revenues, including software products, support services, Company's growing cloud and SaaS line of business, and BPO solutions.
Job Titles:
- Director of Operation and Customer Services
- Vice President, Operation & Customer Services
Jimmy Walsh is the Director of Operation and Customer Services. He is responsible for Company's customer support programs, including order fulfillment, program management, deployment projects, technical services and customer focused programs. He is also a member of Company's Customer Advocacy Program in charge of delivering the company's vision in customer loyalty initiatives and customer lifecycle assistance services. With over 25 years of telecommunication experience prior to joining OnviSource, Jimmy has held various management positions in Operations and Sales Engineering with companies specializing in delivering enhanced service applications for major telecommunication and information service providers.
Mike joined OnviSource in 2019 and is responsible for Company's accounting, finance and Human Capital Management. With over 13 years of direct experience as an executive in charge of accounting, finance and HR; Mike adds a significant value to OnviSource's management team, and remains a major contributor to Company's implementation of Intelligent Automation (IA) strategy. In his role Mike guides and implements OnviSource's IA strategy from financial and human resources pint of view, by strategizing and managing financials of company's diversified software, SaaS and service businesses in order to maximize the shareholders values.
Job Titles:
- CEO
- Chairman
- Chairman and CEO of OnviSource and Is Responsible
Ray Naeini is Chairman and CEO of OnviSource and is responsible for the company's vision, strategic directions and management of all aspects of the company. Ray is also Chairman and CEO of Omvix Group (an Investment Company with investments in OnviSource and other business entities), and has held several board member and chairman positions in the past, such as Executive Board Member with Southern Methodist University (SMU) School of Engineering, and Chairman of Davacord.
Ray has over 28 years of experience in advanced software, contact center and telecom products serving public, private and venture-backed companies as Chairman, CEO, President or Senior Executive. Ray has successfully developed and grown software and telecom businesses on a global basis.
Prior to OnviSource, Ray served as President of InterVoice-Brite NSD (a $250MM public and global telecom and enterprise application provider), as the CEO and President of Nexidia, Inc. (a private company offering speech analytics software solutions), and as President of Intellicall, Inc. (an $85MM public telecom company). He also co-founded a startup parallel processing Computer Company, leading to a successful IPO.
Ray has been guiding OnviSource with the vision of pioneering the industry in democratizing and delivering Intelligent Automation (IA) SaaS and software solutions offering AI, Conversational AI, Multichannel Analytics, RPA, BPA and IVA for major functions of enterprises to intelligently automate workforce productivity, contact center operations, customer experience and satisfaction management; as well as workflows and end-to-end business processes across organizations.
Ray has actively led the company to a strong, profitable and growth-oriented business entity based on a unique vision, innovation-at-all-levels and systematic execution - with emphasis on a highly ethical and uncompromising value system, customer loyalty, employee well-being, and high standards of performance.
Job Titles:
- Director of Company 's Market Development Group
Teraysa Navarro is the Director of Company's Market Development Group (MDG) and Business Solutions. In her role, Teraysa manages OnviSource's business solutions and development of market opportunities to expand Company's sales and revenues.