COMPLIANCEIQ - Key Persons
Job Titles:
- Associate Manager of UX Research and Re - Ops at Red Hat
Suzanne brings humor, inspiration, and enthusiasm into the room. I have seen her do this in informal club meetings, formal corporate discussions, trainings, and just in hallway conversation. Suzanne exudes sincere concern for others. She listens to the needs of employees, observes their skill sets, and inevitably encourages them to be a better version of themselves.
Deb Schaffer, PMP is President of ProProject Manager. She has over 30 years of experience in technical writing, project management, corporate technical training and instructional design, marketing, and process management. She has been a certified Project Management Professional (PMP) for 20 years and is also a certified Black Belt in Process Management. Deb has worked for large, Fortune 500 companies as well as small startups. She has embraced new technologies such as ChatGPT and utilized them for the benefit of client companies. She teaches classes for Colorado Free University and is an active member of the Mile-Hi Chapter of the Project Management Institute.
Thea Ducrow, Ph.D., your mentor in the quest to integrate AI into your HR practices. As an AI Creative Leadership Consultant, she acknowledges the complexities HR professionals confront in this swiftly evolving, technology-driven era. Amid these growing challenges, Dr. Ducrow emerges as your reliable advisor who has navigated this landscape and effectively harnessed the power of AI in human resources.
Dr. Ducrow, with her substantial experience, has enabled leaders and organizations to stimulate innovation and growth through AI, illuminating a clear pathway to success. As an engaging and adept webinar presenter, she has an exceptional talent for translating intricate AI concepts into actionable insights and strategies.
Her core values - creativity, innovation, collaboration, a growth mindset, and integrity - mirror her conviction in aligning tech innovation with human aspirations and needs, an approach that will deeply resonate with HR professionals.
Driven by her commitment to delivering the best for her audience, Dr. Ducrow actively keeps herself at the cutting edge of industry trends. Her proactive approach in updating her knowledge ensures that you receive the most contemporary and effective strategies, tailored to the changing needs of the HR landscape.
Join Dr. Ducrow in "ChatGPT & HR: An Introduction for HR Pros," a journey that will equip you with the tools to proficiently navigate the crossroads of AI and HR. Dr. Ducrow's goal is not just to impart knowledge, but to support you in transforming your HR practices and achieving success with AI. This is your invitation to embrace the potential of AI in HR, aided by an expert who understands the unique challenges and opportunities of your field.
Ginette Collazo, Ph. D. is an Industrial-Organizational Psychologist with more than 20 years of experience specializing in Engineering Psychology and Human Reliability. These disciplines study the interaction between human behavior and productivity. She has held positions leading Training and Human Reliability programs in the Pharmaceutical and Medical Device Manufacturing Industry.
In 2009, Dr. Collazo established Human Error Solutions (HES), a US-based boutique consulting firm. She has positioned herself as one of the few Human Error Reduction Experts worldwide. HES, led by Dr. Collazo, developed a unique methodology for human error investigations, cause determination, CA-PA development, and effectiveness implemented and proven amongst different industries globally. Furthermore, this scientific method has been applied in critical quality situations and workplace accidents. A GMP expert also has a Keynote Speaker at significant events worldwide.
Ginette Collazo, Ph. D., is the author of several books, "Including Human Error: Root Cause Determination Model" and "Mission Matters: World Leading Entrepreneurs Reveal their Top Tips to Success."
Also, she is the host of The Power of Why Podcast. A show about human behavior in the workplace and critical thinking.
Each time we connect, I leave our time together feeling better, more energized, more excited by the possibilities, and that's because Suzanne is so generous in every way. She loves ideas, is so passionate for people, has a leadership servant's heart of wisdom and discretion, offers respect to challenge my thinking in pursuit of better together and matches those wonderful attributes with the ability to get work done on time and with excellence. Suzanne is just the best, the absolute best facilitator and coach, and I can't wait to collab with her again - Thank you Suzanne Blake, for who you are, for what you do and for helping me and our mighty company get better at what we do!!
Job Titles:
- Founder and President of Pinnacle Performance
Chris DeVany is the founder and president of Pinnacle Performance Improvement Worldwide, a firm which focuses on management and organization development. Pinnacle's clients include global organizations such as Visa International, Cadence Design Systems, Coca-Cola, Sprint, Microsoft, Aviva Insurance, Schlumberger and over 500 other organizations in 22 countries. He also has consulted government agencies from the United States, the Royal Government of Saudi Arabia, Canada, Cayman Islands and the United Kingdom.
He has published numerous articles in the fields of surviving mergers and acquisitions, surviving change, project management, management, sales, team-building, leadership, ethics, customer service, diversity and work-life balance, in publications ranging from ASTD/Performance In Practice to Customer Service Management. His book, "90 Days to a High-Performance Team", published by McGraw Hill and often accompanied by in-person, facilitated instruction, has helped and continues to help thousands of executives, managers and team leaders improve performance.
He has appeared hundreds of times on radio and television interview programs to discuss mergers and acquisitions (how to manage and survive them), project management, sales, customer service, effective workplace communication, management, handling rapid personal and organizational change and other topical business issues. He has served or is currently serving as a board member of the International Association of Facilitators, Sales and Marketing Executives International, American Management Association, American Society of Training and Development, Institute of Management Consultants, American Society of Association Executives, Meeting Professionals International and National Speakers Association. Chris is an award-winning Toastmaster's International Competition speaker. He recently participated in the Fortune 500 Annual Management Forum as a speaker, panelist and seminar leader.
Chris has distinguished himself professionally by serving multiple corporations as manager and trainer of sales, operations, project management, IT, customer service and marketing professionals. Included among those business leaders are Prudential Insurance, Sprint, BayBank (now part of Bank of America), US Health Care and Marriott Corporation. He has assisted these organizations in mergers and acquisitions, facilitating post-merger and acquisition integration, developing project management, sales, customer service and marketing strategies, organizing inbound and outbound call center programs, training and development of management and new hires, and fostering corporate growth through creative change and innovation initiatives. Chris holds degrees in management studies and organizational behavior from Boston University. He has traveled to 22 countries and 47 states in the course of his career.
Job Titles:
- Founder and CEO of Stringfest Analytics
George Mount is the founder and CEO of Stringfest Analytics, a consulting firm specializing in analytics education and upskilling. He has worked with leading bootcamps, learning platforms and practice organizations to help individuals excel at analytics.
George regularly blogs and speaks on data analysis, data education and workforce development and is the author of Advancing into Analytics: From Excel to Python and R (O'Reilly Media, 2021). He is a recipient of the Microsoft Most Valuable Professional (MVP) award for exceptional technical expertise and community advocacy in the field of Excel.
George holds a bachelor's degree in economics from Hillsdale College and master's degrees in finance and information systems from Case Western Reserve University. He resides in Cleveland, Ohio.
Mark Schwartz is an employment tax specialist and has over 15 years of employment tax experience as an independent consultant and as a payroll tax auditor with the State of California. He has managed an audit caseload of 20 ongoing audits, from small home-based businesses to large multi-national corporations. He is expert at defining regulatory and statutory requirements from local, State and Federal government agencies; and helping the average businessperson understand what that mean to their business. He has processed weekly and bi-weekly payroll checks plus tax forms for businesses with hourly as well as exempt workers, multistate operations and a wide variety of benefits. Mr. Schwartz provides consulting services encompassing payroll processing and payroll tax issues. These include payroll tax minimization, payroll tax compliance reviews, independent contractor studies, use of electronic transfers, deductions, benefits, etc. Markhas represented both clients and the State in front of the State Appeals Board. He understands the complexities of local wage laws, unemployment and disability claims, and other wage and benefit issues affecting your employees. Mark prides himself on his outstanding customer service skills. He listens attentively to his clientele, helping them bridge the gap between the small business world and Government bureaucracy. He eagerly assists with clients needs, and feels that educating clients toward faster, accurate and more complete payroll processes provides the most value. Mark is a participating member of the American Payroll Association. He earned his BA and MBA in Finance at Santa Clara University. He has held Certified Internal Auditor and Certified Investment and Derivatives Auditor Credentials. Mark is currently pursuing a Certified Payroll Fundamentals Credential with the American Payroll Association.
Tom Fragale is a computer professional with over 30 years of professional experience. He is a Microsoft Certified Trainer, a Microsoft Certified Office Master, and a Microsoft Certified Expert in Word and Excel. He has trained over 30,000 business people in on-line webinars, public seminars, and on-site training. His clients include many Fortune 500 companies, government agencies, military bases and companies large and small across many industries, including manufacturing, banking, pharmaceutical, education, retail, etc. He started his career as a database application programmer and has served as a consultant and project manager on many successful projects. His topics of expertise include: Access, Excel, Word, PowerPoint, Outlook, Crystal Reports, SQL Server, Visio, QuickBooks, and SharePoint, among others. His passion is training people and helping people get the most out of their computers, and he is a published author having written a book on Microsoft Access. He graduated in 1988 from LaSalle University in Philadelphia, PA with a BA in Computer Science.
Job Titles:
- Senior Director of Payroll & HRIS at Ann
Dayna is currently the Senior Director of Payroll & HRIS at Ann and Robert H. Lurie Children's Hospital of Chicago. Dayna has been heavily involved in the payroll field for over 20 years. Starting as a payroll clerk at a small Tucson company. Dayna moved on to be a Payroll Team Leader at Honeywell Inc. During Dayna's time at Honeywell she obtained her FPC (Fundamental Payroll Certification) through the American Payroll Association. She also received several merit awards including Customer Service and Acquisitions and Divestitures. Dayna is no stranger to teaching she has taught at the Metro Phoenix American Payroll Association meetings and at the Arizona State Payroll Conference. Topics include Payroll Basics, Global/Cultural Awareness, Immigration Basics for the Payroll Professional, Multi-State and Local Taxation and Quality Control for Payroll, and International and Canadian payroll. Dayna has her CPP (Certified Payroll Professional) through the APA. Dayna has also assisted in the CPP preparation classes for the Chicago APA Chapter. She has served on the National American Payroll Association on the National Strategic Leadership Task Force, Government Affairs Task Force (PA Local tax subcommittee). Dayna has received a Citation of Merit for her service along with being a Gold Pin member of the APA. Besides her payroll accomplishments, Dayna is certified in HR hiring and firing practices and is a Six Sigma Greenbelt.
Job Titles:
- President and Founder of Advant
Jenny Douras is the President and founder of AdvantEdge Training & Consulting and is a national speaker conducting workshops across the country. She has over 25 years of experience in management, employee development, operations, knowledge management, technology, organizational development, and instructional design and training.
She specializes in Managing Remote Employees and has managed teams of up to 300 people across multiple states and countries. She has worked with many Fortune 500 clients and government organizations including Samsung, Lexmark, Burger King, Discount Tire, Microsoft, Fisher Investments, National Park Service, and the SEC.
Jenny sat on the board of directors for the Rocky Mountain Chapter of the American Society for Training and Development for 3 years. She received the STAR award (Strategic Training that Attains Results) from ATD in 2009, for the creation of a program helping the unemployed develop skills to return to the workforce. Her training manuals are internationally sold, and her articles have been published in many locations including the Denver Business Journal and International Association of Business Communications CW bulletin.
Vicki M. Lambert, CPP, is President and Academic Director of The Payroll Advisor, a firm specializing in payroll education and training. The company's website www.thepayrolladvisor.com offers a payroll news service that keeps payroll professionals up-to-date on the latest rules and regulations.
With over 35 years of hands-on experience in all facets of payroll functions as well as over 20 years as a trainer and author, Ms. Lambert has become the most sought-after and respected voice in the practice and management of payroll issues. She has conducted open market training seminars on payroll issues across the United States that have been attended by executives and professionals from some of the most prestigious firms in business today.
A pioneer in electronic and online education, Ms. Lambert produces and presents payroll-related audio seminars, webinars, and webcasts for clients, APA chapters, and business groups throughout the country. Ms. Lambert is an adjunct faculty member at Brandman University in Southern California and is the creator of and instructor for their Practical Payroll Online program, which is approved for recertification hours by the APA. She is also the instructor for the American Payroll Association's "PayTrain" online program also offered by Brandman University
Suzanne is a one-of-a-kind talent house that everyone wants to work with. It is hard to miss her infectious enthusiasm. She is an epitome and powerhouse of talent, expertise, experience, energy, and positivity.
Suzanne has a tremendous executive presence and is a seasoned and engaging facilitator. She loves to tap into the wisdom in the room or over a call and helps them facilitate their own awareness and learning. I have heard people use the words "spectacular, amazing, very engaging, and fun" to describe Suzanne's facilitation style. She customizes her presentation to the needs of the group and organization and provides spot coaching as well as state of art curriculum and the latest brain science.
Job Titles:
- Founder and President of Blake Coaching
Suzanne Blake, PCC, is an award-winning International Coach Federation Professional Certified Coach with 26+ years of coaching, training and business consulting experience. With warmth, humour and the latest in coaching and brain science techniques, Suzanne works in partnership with individuals and groups to attain their communication, empowerment, career and leadership goals.
Suzanne Blake is the Founder and President of Blake Coaching and Training. She has helped hundreds of seasoned and emerging leaders expand their capacity, make decisions, use focused strategic thinking, build confidence and self-awareness. Her coaching work has been featured in on The Today Show, NPR, The New York Times, The Boston Globe and numerous other media outlets.
A passionate industry leader, she specializes in coaching executives and managers in leadership development, managing individuals and co-located and virtual teams, communications styles effectiveness, work-life balance, presentation skills, emotional intelligence, time and performance management. Suzanne has comprehensive experience designing and facilitating training and coaching programs, facilitating team buildings, and conducting one-on-one Executive Coaching sessions.
Her clients include: Verizon, Deloitte, LLC, Amica Insurance, BCBS, EMC/Dell, Synthes Switzerland, eClinicalWorks, Nimbly Wise Ed/Tech Coaching and Training, Core Axis and numerous non-profit organizations.