COURTESY AUTO SERVICE AND TIRE - Key Persons
Brian Williams is a local guy that graduated from Yelm High School and then attended Clover Park Technical Institute. He has a long list of accomplishments, and is ASE certified in brakes, Steering and Suspension, HVAC / AC and electrical. He is very technically oriented with a deep understanding of drivability issues. He has great discipline and is very dedicated to getting the job done right the first time. Brian is very soft spoken, but don't let that fool you. He is a competitive weight lifter who took a silver medal in 2018 in his weight class at the Masters American Open.
We value the knowledge and experience Brian brings to Courtesy, along with the confidence in which he performs his diagnosis and repairs!
Chris, our Assistant Service Manager, comes to Courtesy from another local auto repair shop. His experience in the auto repair industry varies from being an auto technician to managing retail sales and finally as a Service Manager. Since Chris joined us, he has been instrumental in helping us identify areas where we can maximize our shop processes to better serve our customers. His experience has allowed him to quickly adapt to our environment and we get lots of positive customer feedback. He is very personable and our technicians appreciate his willingness to help when they need him. He has a great sense of humor which adds a to the productive work environment which we support.
Jeff joined us in October 2015 and we use all of his capabilities to the max! Jeff likes to dive right in and is "heads down" focusing on the task at hand. Although he is very knowledgeable, he is like a sponge learning more every single day. He really loves what he does and that is part of what drives him to continue to learn and grow. His communication skills are impressive; he is a good listener which is paramount in diagnosing problematic symptoms on the vehicles he is servicing. Jeff is a great fit with the other technicians and is well thought of amongst his coworkers.
Job Titles:
- ASE Certified Master Technician
Proud to welcome John to our staff in February 2015. What a worker bee! He is as efficient as they come and very technically skilled. We at Courtesy Auto Service and Tire are very lucky to have him on board! He happily comes to work looking forward to conquering the challenge of the day. His is a wizard when it comes to diagnostics. He has over 20 years of experience as Auto Tech, 10 of those as an ASE Certified Master Tech. When communicating with customers he can be as technical or general as he needs to be. He is very reliable. He fit right in on day one with us as he is very easy going and friendly. Fun fact about John: he has a fun hobby of collecting and solving may different kinds of Rubik cubes.
Michael comes to us by way of another local tire and services shop where he spent 5 years learning and performing a variety of diagnosis and repairs. During that time, he successfully passed 4 ASE certifications and was also trained and certified by the Mobile Air Conditioning Society (MACS). But, enough about how well trained he is! Michael is an all-around nice person with a friendly demeanor. He is a welcome addition to our team and we are certainly fortunate to have him. He is a local guy with deep roots in the South Sound and is well-known in the community to have a very caring personality!
Tony has been our Service Writer and Supervisor since March of 2013. He has been in the Automotive Repair industry for more than 15 years in different capacities throughout his tenure. He has developed a wide knowledge base in the auto repair and tire sales industries. Since joining us here at Courtesy his years of experience in auto repair has been the key in supervising our technicians, making sure that the lines of communications are open between the techs performing repairs and our customers. He wears many hats here and can often be found at the sales counter where his customer service skills shine!
Customers that meet Tony tell us how personable he is. He's truly at your service!