OLUGBENGA DICKSON-ISU

Provision of 24/7 IT support for Core applications such as Temenos T24, Finacle, Oracle ERP e-Business suite, Wall Street Suite, strict compliance on Service Level Agreements (SLAs) with service providers and Ordinary Level Agreements (OLAs) with interdependent units within the organization, accurate and efficient maintainance of a Known-Error Database on resolved problems and incidents, hands-on training for end-users on the proper use of hardware or software (applications), timely resolution of issues in line with agreed timelines and the escalation of unresolved issues to appropriate level... Development of Guidelines for Licensing and Regulation of Payments Service Holding Companies in Nigeria, Framework and Guidelines on Mobile Money Services in Nigeria, Supervisory Framework for Payment Service Banks in Nigeria, Regulatory Framework on Non-bank Merchant Acquiring in Nigeria, Regulatory Framework on open Banking in Nigeria, Framework for Quick response (QR) Code Payments in..

Primary location: Niverville Canada