BARBARA RYAN

Good morning, Mr. Chairman, members of the board, Ms. Executive Director, and attendees from End of Life. In response to key challenges and opportunities the End of Life organization is facing, last month, our board members received a self-assessment about board effectiveness. Today, along with the Nominating and Governance Committee and representatives from the working groups, I'm here to present our findings, analysis, and recommendations for improving board effectiveness and performance. I'm an independent consultant from 911 Board Consulting... It's important to note that the purpose of the assessment is not to bemoan the past, but to seek ways improve the board's effectiveness, and thereby, performance by End of Life, and to have all the key stakeholders together to learn and discuss opportunities for us, the organization and the people we serve... Where is the emphasis on the people to whom we provide services: patients and their supporters (the survivors)?