RUSSELL AIR
Updated 10 days ago
This is by far the best HVAC company in the surrounding counties. I have probably tried nearly every, if not all, companies I could find in the area and have never been happy with any of them until finding Russell's. This unit had sat dormant for three years waiting for a change out because of poor previous diagnosis from other companies. I was told the board was fried and needed complete change out by one company. Another said it was a bad thermostat and then blockage that could not be fixed and needed a complete change out. The second company charged me $275 for a service call, a new thermostat (dealer price $35), told me my $300 Ecobee WiFi thermostat was junk and needed a complete change out. When I called Russell's they came over in less than 24 hours, during the busiest time of the year. They called before coming, arrived promptly and were very friendly. They repaired the unit and only charged for the service call. So in less than one hour they resurrected a unit that had been..