AUDIOLOGY ACADEMY - Key Persons
Job Titles:
- Director of Audiology, Bega
The year was 1981 when Chris began his career as an NHS student, training in Medical Physics and Physiological measurements. At Cottage Street Hearing Services in Brierley Hill, he trained and further qualified in audiology.
It was here that Chris developed his experience in many areas of audiology, including:
Paediatrics
Balance disorders
Electrophysiological tests
Tinnitus counselling
Adult rehabilitation
Hearing instrument tech and FM systems
Chris Cartwright, Director of Audiology, began his career in 1981 as an NHS student, training in Medical Physics and Physiological measurements. At Cottage Street Hearing Services in Brierley Hill, he trained and further qualified in audiology. He has had an amazing audiology career which is outlined on our ‘Meet the Team' page.
Jo Miller - Founder, Managing Director
Job Titles:
- BUSINESS OWNER
- FOUNDER
- MANAGING DIRECTOR
Jo founded the "Hear in" business in August of 2019 with the first clinic in Hagley and had always hoped that her daughter Sophie would join and help develop the family business.
Julia has a calm, warm, but thorough teaching style that inspires delegates to want to learn more, explaining information in a way that's easy to understand and absorb. Overall, as a trainer/assessor she is not just a source of knowledge but also a beacon of kindness and support. Her friendly demeanour, combined with genuine care leaves a lasting impact on our students.
Julia Rogers has been part of the Audiology Academy team for several years now and is a well-respected and valued trainer.
After completing a BSC in Health Science and Deaf Studies, she did what many graduates do and travelled around the world. Julia took this passion one step further and became Cabin Crew for an international airline. As her career developed - for a time being on the prestigious VIP team transporting dignitaries and the Royal family - one of her main roles became a teacher, trainer, and assessor in the training school. During her spare time, she taught at a further education college delivering and heading a popular cabin crew course.
In 2020, not only did Covid seriously impact the travel industry, but Julia also encountered personal obstacles which meant her priorities changed. After being furloughed, she decided to take voluntary redundancy and, as so many people did at this stage, she decided upon a career change.
In October 2020, she joined the Hear In Hagley team as an Ear Care Practitioner, with a specialty in ear wax removal. Julia says that "This role was so rewarding, I loved how good you could make a client feel by looking after the health of their ears."
Drawing on Julia's degree, training experience and engaging warm personality, Jo and Chris very soon recognised the huge potential in her unique skill sets. It was a natural progression with her vast teaching, training, and assessing experience to join the Audiology Academy as an assessor for Ear Wax Removal and Otoscopy courses.
In addition, her dedication to the ‘client centric' experience enabled Julia to proactively design and deliver a great Front of House/ Receptionist Course. Her natural enthusiasm shines through when she trains, and she always ensures her delegates understand the subject at all stages.
"We found it really informative and extremely useful for front of house staff. Julia made it fun and interesting with lots of activities throughout. Everything was covered, from the very first contact with the customer, to the end when the customer leaves the clinic with every intention of returning after having had five star treatment."
Delegate Feedback for Julia and her Front of House/ Receptionist Course
Julia has also said "I love my role at the Academy because I work with such a fabulous team. It is also incredibly rewarding to see our students expand upon their knowledge and develop their practical skills, the feedback is incredible."
Joining the Audiology Academy in January 2022, Linda keeps our training programmes organised and ready to run. As Course Coordinator, she is often the first touchpoint for people signing up to train with us.
In a former life, Linda was a hairdresser. It was all she'd known since leaving school. Her time in the salons was the perfect place to connect with people, helping them to feel good about themselves, and it's Linda's people loving personality that fits right in with the Audiology Academy's ethos.
She is a professional welcomer and has a real knack for putting people at ease and making them feel comfortable.
She's a mum to two sons, two dogs and two cats. Linda loves nothing more than walking her canine companions, gardening, all sorts of crafts and even a spot of DIY. She likes to travel too, visiting as many places as she can - when her schedule's not too busy.
Job Titles:
- Senior Tutor and Audiologist
Sarah has been part of the audiology world since 1997. As a registered Senior Audiologist and Hearing Aid Audiologist, Sarah's commitment to training fellow hearing healthcare professionals is demonstrated across her career.
She has served as a Tutor and National Competency Assessor for the Birmingham School of Audiology. This involved travelling the UK teaching theory and practical skills to Trainee Audiologists on behalf of what was then the British Association of Audiology Technicians.
Sarah was involved in the development of the original BSc audiology programme at Aston University. This led to her joining the university on a permanent basis, where she served for 14 years.
Up until June 2022, Sarah taught many auditory science and clinical modules within the Foundation Degree and BSc Healthcare Science programmes, and served as Programme Director for the Level 6 Healthcare Science Practitioner Degree Apprenticeship. Plus, she developed various CPD short courses for hearing professionals from HCA level upwards.
In August 2022, she made the switch to the Audiology Academy. Her experience adds real value to the Academy's audiology courses. She is a creative tutor, and adds an element of fun to the Academy's training sessions.
Sarah Riches is best known in the field of Audiology for her dedication in inspiring others to develop and maintain their clinical excellence. For nearly 30 years she has bridged the gap between clinical practice and academic instruction and taught 1000's of trainee...