ALS TARGET
Updated 69 days ago
Our overall combined freight volumes managed on behalf of our customers allows us to aggressively negotiate and secure preferred transportation rates. We identify "best-of-breed" carriers in all modes of transportation and work to establish a sound business relationship with them based on our qualification process and their ability to provide a reliable and quality service. Our satisfied customers are realizing significant bottom-line freight savings while experiencing a reliable and consistent service...
We recognize that each customer may be different with unique requirements so we provide our customer with the personalized service touch. A dedicated Customer Service Representative, (CSR) is assigned. We believe that assigning a dedicated CSR results in better overall service and support for the customer. Establishing standard operating procedures, (SOP) also ensures ultimate customer satisfaction.