DIRECT PRIMARY CARE ASSOCIATES - Key Persons
Beth graduated from the University of Tennessee Health Sciences Center in Memphis and practiced as a physical therapist for over 20 years in outpatient and occupational medicine practices with dual responsibilities in management and clinical roles. She furthered her education by obtaining a MBA from Bryan College to redefine her career in healthcare administration. Combining her love for patient care and passion for improving the patient experience through DPC makes her role as VP and Chief Operating Officer of Direct Primary Care Associates the pinnacle of her career.
Beth enjoys hosting informal get-togethers on the weekends or to make any day an occasion to celebrate. She credits her love of cooking and gardening to the memory of Southern Mom and Aunts. Beth and her husband, Jeff, also enjoy boating and spending time with family and friends on the lake.
Mr. Fretwell also calls Cleveland home. He is a former field and flight Paramedic. He attended University of Tennessee at Chattanooga. His medical education was completed at Nova Southeastern University with a dual degree in PA studies and Masters in Public Health. He has over 27 years experience in Emergency, Family, and Occupational Medicine. As CEO of Direct Primary Care Associates, Mr. Fretwell has created and continues to develop a team of like-minded, forward thinking individuals who share his unique vision for improving access to quality affordable healthcare through innovative solutions for individuals and businesses throughout the region.
Brian enjoys spending quality time with his children. He also spends most fall weekends watching Tennessee football. An avid conservationist and outdoorsman he also spends much time hunting, fishing, surfing, and boating
Cathy is a native of Cleveland, Tennessee, and has over 20 years of experience in the financial and business management field. Cathy began her work with Direct Primary Care Associates shortly after they opened as a consultant through her company, Fiscal Solutions. She officially transitioned to a member of the team as Controller in 2021.
Cathy assists with "all things financial" and helps keep things running smoothly behind the scenes. "It is a privilege to be a part of a team of individuals whom I greatly admire and who are dedicated to providing the best care for their patients."
Cathy loves spending time with her family and friends. In her spare time, Cathy enjoys kayaking, hiking, and dancing.
Job Titles:
- Occupational Health Coordinator
Crystal Burns, CMA, has over 20 years of experience in the medical field. Crystal has been a Certified Medical Assistance since 2001 and has also worked in Occupation Health since 2005. Crystal is BAT, DOT, COHC, and NIOSH Certified. Crystal joined the DPCA Care Team in March 2022 and enjoys building relationships with patients and companies. Crystal expresses how her coworkers at DPCA are like family.
In Crystal's free time, she enjoys cheering on the Braves, spending time with her children and grandchild, and loves traveling any chance she gets - especially to the beach. Crystal is strong in her faith and attends Lakeview Community Church.
Dr. Eric Coker is the Medical Director of Direct Primary Care Associates and the Supervising Physician for the Cleveland, Athens, and Knoxville clinics. He grew up in Wilmore, Kentucky and attended the University of Kentucky studying Chemical Engineering. Upon graduation, Eric worked as a Navy Nuke Instructor for four years. Then, Eric went back to school and attended the University of Kentucky College of Medicine in 2014. Eric completed his residency at the Naval Medical Center Camp Lejeune. Eric joined the DPCA team in 2022 and is excited to have the opportunity to get to know his patients and serve the Cleveland community.
In Eric's free time, he loves spending quality time with his wife and four children. Eric enjoys being outside - whether that is tubing on the lake, hiking mountains, or swimming in the ocean. Eric is a follower of Jesus.
Dr. Mazza is DPCA's supervising physician for the Dalton and Cleveland markets. A Cleveland resident and trusted Family, Emergency, Occupational, and Urgent care Physician for 34 years. He has proudly served Southeast Tennessee for his entire career. He graduated from the University of South Florida and completed Family Medicine residency at United Hospital Center in Clarksburg, WV. Dr. Mazza is a distinguished member of the Alpha Omega Alpha Medical Honor Society. From his past and current work in all of these settings, he has gained insight into many of the issues surrounding access to affordable primary care. Dr. Mazza leads our clinics in a way that cultivates a sense of community and where patients have time to personally connect with each provider.
Dr. Mazza enjoys fitness and exercising, and is now semi-retired. You will often find him at the various classes at the YMCA. He also loves to fly his plane, travel, and spend time with his family.
Jamie is a 2022 graduate of Lee University earning his bachelor's degree in Healthcare Administration. Originally from Atlanta, he chose Lee University because of his close family ties to Cleveland. Jamie has always spent a lot of time here visiting his father and grandfather.
Since learning about Direct Primary Care Associates in 2021, Jamie's goal was to work with us because of his passion to find a way to change how healthcare is accessed and paid for in the United States. This aligns perfectly with the mission and vision of DPCA. Jamie joined the team in January of 2023 and is now focused on sales and marketing to new clients because people deserve great care at an affordable price.
In his free time, Jamie likes to spend time with his dog, Erik Church, at the park or on a run. He also spends his summers wakeboarding, surfing, and boating on Parksville Lake with his family.
Kevin's wife Debbie, also a Registered Nurse, works in neonatal and neonatal intensive care units. They have two sons and a daughter. Their oldest son, Kevin "KJ" Chin is in the USAF. Their middle son, Aaron Chin, is an early-American historian. Lastly, their daughter, Rebecca "Becca" Chin also works in a local medical office.
Job Titles:
- Certified Medical Assistant
Lizbet Davalos, CMA, joined our Dalton office in September 2021. She has 3 years of experience as a Certified Medical Assistant, and she is also an asset to our team in the Dalton market because she is bilingual. Lizbet enjoys the teamwork and flexibility that DPCA offers and being able to take very good care of the patients.
Lizbet and her husband, Michael, have two beautiful little girls. She enjoys spending time with her large family, grilling, and spending time outdoors. When she finds quiet time, she loves to look for new ideas and crafts on Pinterest.
Job Titles:
- Certified Medical Assistant
Michelle, CMA, has over 10 years of experience in the medical field, with a focus in primary care. Michelle has been working in Occupational Health since 2017, and is certified in Drug Testing, Hearing & Breathing Tests, and Breath Alcohol Testing. Michelle joined the DPCA Care Team in March 2022, and since has thoroughly appreciated the family-oriented atmosphere that DPCA offers. Michelle focuses on taking care of the patients and making sure they are both happy and healthy.
Michelle calls Bradley County home, but previously resided in Nashville. In her free time, she likes spending time outside, whether that is camping, swimming, or attending activities in the community. Michelle enjoys spending time with her talented daughter who plays the piano.
Job Titles:
- Certified Medical Assistant
Neyland Shaw, CMA, has worked in healthcare for a total of 8 years, obtaining her medical assistant certification through the National Healthcareer Association in 2017. She loves working as a CMA to help care for others. As a part of the DPCA care team, she has really enjoyed getting to know her patients personally and having the time to care for them like family.
In her free time, Neyland enjoys spending time with her husband Damon, and their daughter Skyler, and their families. Together, they enjoy being outdoors enjoying nature: the mountain, the river, and all their hometown of Tellico Plains as to offer. It's also nice to get away, now and then, and she also enjoys traveling and looking forward to new adventures !
Stacy always dreamed of working in healthcare and her career began as a Registered Nurse working in a variety of settings including Intensive Care step-down unit, Trauma ICU, Hospice, and eventually the Emergency Room . Her commitment to patient care and furthering her education led her to complete a Master's Degree in Nursing from Southern Adventist University. She is a member of the American Academy of Nurse Practitioners. As a board certified family nurse practitioner, she gained valuable experience in pediatrics, geriatrics, and men's health before bringing her talents and skill to Direct Primary Care Associates. Stacy is a lifelong Cleveland resident. She is happily married to her husband Eric and they have two daughters, Emery and Eden.
Job Titles:
- Licensed Professional Counselor
Tim is a Licensed Professional Counselor and he obtained his Master of Business Administration in Healthcare Management in 2016. He has worked in the local mental health arena since 1995. He has diverse experience in the group home, acute detox, inpatient and community-based settings. As a clinician, Tim ascribes to a holistic and collaborative approach to helping people overcome challenges. Holding a firm belief in influencing mental wellness, Tim is an active volunteer with suicide prevention, addiction support efforts, and mental health advocacy at the regional and state policy level.
In his free time, Tim is an avid runner and enjoys the natural resources that Chattanooga and the surrounding area offers. He and his wife Nikki, reside on the river with their dog, Maisy.
Job Titles:
- Certified Clinical Medical Assistant
Yessica J. Osegueda, CCMA/CNA, joined our esteemed Dalton office in December 2023, bringing with her an impressive two decades of expertise as a Certified Clinical Medical Assistant, Certified Nursing Assistant, and Spanish Interpreter. Her professional journey commenced with the attainment of her CNA certification in October 2004, followed by her CCMA certification in November 2006.
Yessica's proficiency extends across various medical domains, including Family Practice, OBGYN, and ENT, making her an invaluable asset to our Dalton practice. Her commitment to delivering high-quality healthcare and addressing patients' medical concerns reflects her dedication to ensuring individuals are well-informed and empowered to make optimal health decisions.
Beyond her professional endeavors, Yessica shares a fulfilling family life with her husband, Saul, and their two delightful children, Julian and Soraya. Their shared moments involve enjoying movies, engaging in playtime, and creating culinary delights together. During her precious moments of leisure, Yessica finds solace in reading and exploring new cooking ideas, adding a personal touch to her multifaceted and enriching lifestyle.