INSURANCE SOLUTIONS GROUP - Key Persons


Dirk Crandell

Dirk has lived in the Bristol area for over forty years. For the past twenty-one years, he has been involved in financial planning and investment management. Dirk became a licensed health and life insurance agent in 2016. He specializes in Medicare Supplement, Advantage, and Part D insurance products. Dirk is licensed to sell in Virginia, Tennessee and North Carolina. As an avid sports fan, outside of working with his clients he enjoys following his favorite teams and spending time with his family. In his spare time, Dirk enjoys serving on several community and non-profit organizations.

James (Jim) Tench

Born and raised in Bristol, Virginia, Jim has spent most of his life in and around Bristol and Abingdon. He transitioned into the Medicare Industry in 2016 and specializes in Medicare Supplement, Medicare Advantage, Medicare Part D and Medicare Dual Special Needs Plans as well as Life Insurance and Long-Term Care. He is licensed to sell in Virginia, Tennessee and North Carolina. When not assisting his clients, Jim enjoys spending time with this family, playing bluegrass music and buying / selling antiques and collectables.