LKA - Key Persons
Ashley Mayne is a highly accomplished multidisciplinary professional with a wealth of expertise spanning various domains. With a background in plumbing and technical work, coupled with extensive experience in security risk management, he is uniquely positioned at the intersection of practical craftsmanship and strategic risk mitigation.
Managing our loss adjusting team, Ashley is an adept and polished trainer, he excels in effectively imparting knowledge and skills to others. His exceptional communication and negotiation abilities make him a sought-after collaborator, capable of working seamlessly with a wide array of public stakeholders. His proficiency extends to the realm of strategic and commercial governance, where he provides invaluable insights and guidance.
In addition to his versatile skill set, Ashley holds licenses as an investigator and plumber. This combination of qualifications, coupled with his extensive experience as an adjuster, renders him an indispensable asset to any claims response team. Whether it's investigating complex cases, addressing plumbing challenges, or contributing to strategic decision-making, he consistently delivers top-tier performance and expertise.
With a commitment to excellence and a proven track record of success, Ashley brings a wealth of knowledge and a pragmatic approach to every project and partnership. His dedication to professional growth and unwavering commitment to the highest standards make him a standout specialist in his field. Ashley is more than a professional; he is a trusted partner for achieving success in plumbing, security risk management, and beyond.
When Ashley has downtime, he enjoys watching his AFL team, Geelong Cats, and most other sports that involve the National Australian sports teams. Travelling and experiencing other countries way of living is a new pastime and something Ashley intends to continue.
Ashley MaynePosition: Loss Adjusting Manager E Mail: lossadjusting@lkagroup.com.au Phone: 1300 139 321 BIOGRAPHY Ashley Mayne is a highly accomplished multidisciplinary professional with a wealth of expertise spanning various domains. With a background in plumbing and technical work, coupled with extensive experience in security risk management, he is uniquely positioned at the intersection of practical craftsmanship…
Job Titles:
- Communication and Experienced Investigations Manager
- State & Factual Investigations Manager - WA
- State & Factual Investigations Manager - Western Australia
Ian Woolley is a highly competent, communication and experienced investigations manager with an extensive background in a wide range of claims, and crime. As an accomplished law enforcement officer, Ian has also obtained (and achieved) a high level of advanced investigation and interviewing experience which has provided very good grounding for motor vehicle crash and general insurance investigations.
Ian's investigation experience has been honed through his many years with LKA focussing on the areas of CTP and Workers Compensation. His academic and practical background in engineering supports delivery on complex highly technical matters as well as supporting effective communication with trade & expert witnesses and other parties.
Ian has outstanding communication and relationship skills, and he has a proven ability to lead people and investigations with care, integrity and top quality service. In particular, his long term investment in, relationships with and development of our Western Australian investigators has resulted in a strong team of highly skilled operators dedicated to working together with LKA in accordance with our values and expectations.
Ian commenced with LKA Group in 2009 and provides leadership in customer service, investigation strategy and business development to our team in Western Australia.
Ian Woolley has over 20 years experience in investigation. He commenced his career as an aerospace engineer in the UK before moving into law enforcement where he worked in both the UK and WA. Ian has over 8 years experience working in the insurance investigation field and his experience includes Compulsory Third Party (including advanced investigation and interviewing training in motor vehicle crash investigations), general insurance (including specialist skills in stress claims), public liability and personal injuries claims.
Ian commenced with LKA Group in 2014 and is now an integral part of our management team.
Job Titles:
- Corporate & Workplace Services Manager
Janet Costa is an integral part of our executive team providing high-level administrative support in various aspects of the organisation's operations. As Corporate Services Manager, Janet has the responsibility to oversee operations/systems and ensure they run seamlessly and efficiently. As a natural organiser with a can-do attitude, Janet's expertise in team building, leadership and problem solving make her a core member of our organisation.
Janet plays a key role in our organisation's strategic planning process, and provides operational support and advice to senior management on a range of critical matters such as resource management, workplace health and safety, wellbeing, financial planning and procurement.
Janet has been with LKA for over 30 years and has partnered with all areas of the business. Everyone at LKA Group benefits from her incredible breadth of knowledge, warm relationships with staff and clients, and her excellent problem-solving skills. Janet is also a champion of work life balance, and enjoys exploring Victoria's surf coast, spending time with family and friends and travelling overseas.
Janet CostaPosition: Corporate & Workplace Services Manager E Mail: melbourne@lkagroup.com.au Phone: 1300 139 321 BIOGRAPHY Janet Costa is an integral part of our executive team providing high-level administrative support in various aspects of the organisation's operations. As Corporate Services Manager, Janet has the responsibility to oversee operations/systems and ensure they run seamlessly and efficiently. As…
Job Titles:
- Property Team Leader Senior Loss Adjuster
Joanne Elvey is a skilled and seasoned professional in the Insurance Industry bringing over 25 years of extensive experience in property claims management. Her highly developed expertise as an External Loss Adjuster allows her to manage and resolve the most complex and crucial Domestic and Commercial Property Claims, with a focus on effective collaboration and a firm commitment to attention to detail.
As a dedicated individual, Joanne excels in her role as the Property Team Leader at LKA Group, where she has been instrumental in mentoring, training and supporting the loss adjusting team whilst managing her own diverse portfolio of residential, commercial, and strata property claims, along with handling liability claims on behalf of insurers and niche underwriters.
As a reliable and trustworthy professional wielding exceptional organisational and case management expertise, Joanne's effective communication skills instil a vital sense of confidence and trust, whilst building rapport and maintaining highly-productive professional relationships with external stakeholders. She prides herself on delivering outcomes efficiently and effectively, continually investigating, thinking outside the box, and delivering the most effective solutions.
Joanne holds a Diploma in Loss Adjusting, a testament to her commitment to professional growth and expertise in her field. Additionally, she is recognised as an AICLA affiliate member and ANZIF (Snr Assoc) CIP member, further affirming her dedication to industry standards and excellence.
With a track record of successful claim resolutions and a commitment to continuous improvement, Joanne is an invaluable asset in the field of Loss Adjusting.
Joanne ElveyPosition: Property Team Leader | Senior Loss Adjuster E Mail: lossadjusting@lkagroup.com.au Phone: 1300 139 321 BIOGRAPHY Joanne Elvey is a skilled and seasoned professional in the Insurance Industry bringing over 25 years of extensive experience in property claims management. Her highly developed expertise as an External Loss Adjuster allows her to manage and resolve…
Job Titles:
- Insurance Legal Counsel
- Solicitor, Investigator
Monika Smith is a highly experienced solicitor, investigator and case manager with particular expertise in Workcover investigations.
Monika is used to managing high volumes of complex pending and common law claims as well as corporate and discreet matters involving desktop investigations.
Since joining LKA Group Monika has furthered her expertise with a particular emphasis on our pending investigations and witness locations.
Having over 20 years of experience in the field, Monika's broad legal knowledge base allows her to effectively navigate relevant legislative frameworks surrounding complex investigations. She is known for her empathetic nature which has allowed her to build great relationships with clients and investigation teams alike.
When away from the office Monika enjoys going on long walking hikes with her family and friends.
Monika SmithPosition: Insurance Legal Counsel E Mail: melbourne@lkagroup.com.au Phone: 1300 139 321 BIOGRAPHY Monika Smith is a highly experienced solicitor, investigator and case manager with particular expertise in Workcover investigations. Monika is used to managing high volumes of complex pending and common law claims as well as corporate and discreet matters involving desktop investigations. Since…
Job Titles:
- Legal Counsel - VIC
- Legal Counsel - Victoria
Natalie Suss is a highly competent, focussed and experienced investigations manager with an extensive background in Personal Injury Law, for Plaintiffs and Defendants.
Natalie's experience handling a diverse range of matters from the beginning through to settlement has given her a broad understanding of Personal Injury Law, including damages trials, common law settlements, statutory benefits and maiming claims. Having worked as a lawyer with the Victorian WorkCover Authority as her predominant client, Natalie has expert knowledge in this area of law, insurance context and professional practice.
Natalie's exceptional organisational skills allow her to manage a number of files whilst ensuring our clients receive the highest standard of work. She is dedicated, focussed and devoted to consistently delivering the best quality investigation on every matter.
Natalie has outstanding written and verbal communication skills, and she has a proven ability to build rapport with a range of stakeholders. She is a thoughtful, collaborative practitioner with a rich understanding of legal variables in any context, who can be relied upon to consistently and independently seek out the truth with enthusiasm.
Natalie commenced with LKA Group in 2015 and provides leadership in client relationships, investigation strategy and legal counsel to our team in Victoria.
Natalie SussPosition: Legal Counsel - Victoria E Mail: melbourne@lkagroup.com.au Phone: 1300 139 321 BIOGRAPHY Natalie Suss is a highly competent, focussed and experienced investigations manager with an extensive background in Personal Injury Law, for Plaintiffs and Defendants. Natalie's experience handling a diverse range of matters from the beginning through to settlement has given her a…
Job Titles:
- Investigations Manager - VIC / TAS
Terry PatchingPosition: Investigations Manager - VIC/TAS E Mail: melbourne@lkagroup.com.au Phone: 1300 139 321 BIOGRAPHY Terry Patching is one of Australia's most experienced Insurance investigators with over 40 years of investigation experience. Terry conducted Surveillance investigations throughout metropolitan Melbourne and Country Victoria before gaining further experience in NSW, SA, WA and QLD before eventually running his…
Terry Patching is one of Australia's most experienced Insurance investigators with over 40 years of investigation experience. Terry conducted Surveillance investigations throughout metropolitan Melbourne and Country Victoria before gaining further experience in NSW, SA, WA and QLD before eventually running his own investigation business in Tasmania for 24 years and joining LKA Group and moving to Melbourne.
Over the years he has gained a great deal of experience in circumstance investigations and brings value to our teams through his extensive range and depth of investigations and case management expertise.
Terry manages our confidential and more complex investigations in the Surveillance, workers compensation, and general insurance field. With great passion for obtaining results in Surveillance or finding the facts, Terry assists his clients using his technical knowledge and experience, knowing that no single approach is the right one for every client.
Terry enjoys the Melbourne life and coffee and is known for his sense of humour in the office!
Vince Scopelliti - CEO, Founder, Managing Director
Job Titles:
- CEO
- Founder
- Managing Director
- Investigator and Manager
- New Managing Director of WISE Workplace
Vince Scopelliti, a lawyer with more than 27 years' experience working within and managing investigations across all aspects of the public sector. Vince is also a respected leader in the delivery of workplace misconduct investigations and training nationally, and has completed hundreds of investigations for a range of government panels across the public sector.
Vincent has developed practical expertise in the rules of evidence, procedural fairness and the impact of employment and antidiscrimination legislation and policies on workplace investigations. Vincent combines this expertise with his specialist investigative skills, to provide services aimed at helping clients investigate workplace matters efficiently, expeditiously and fairly.
Vince obtained his Law and Psychology Degrees at Monash University in 1984. He initially worked as a Lawyer for five years where he gained general experience in all areas of law and later specialised in insurance litigation and criminal law. As the founding partner of the LKA Group, he has been instrumental in creating one of Australia's most respected and professional investigative services firms. Vince is responsible for the continued growth and leadership and coaching of the internal team and over 180 field operators.