EFFORTLESS CX

We go beyond just delivering the typical actionable insight - we also help you to drive the action programmes that are so vital to achieving positive and sustainable change... In addition to the above challenges, we've also got omni-channel insights that we need to build into the equation. But, by focusing on customer effort, we can help you alleviate each and every one of these challenges... We help you to ‘close the loop' with consultancy support for driving the resultant change programmes that positively impact your business results and deliver the desired business and customer outcomes

Primary location: London United Kingdom