Wai produced design concepts that really pleased our leadership and the program team. It was encouraging to see how quickly and with quality she rendered these for us and the "art of the possible" as we move forward to build this mission critical solution for our agents, employees, and customers. We really appreciate her work and are looking forward for more great things to come as she helps us with our UX designs and plans...
Wai brought her expertise in service design to the engagement both directly by applying her knowledge in building client deliverables, and indirectly by educating other team members in understanding the framework of service design and application to client needs. The client was very happy with the outcomes of the engagement, and the ability of the PwC team to provide the specialized skills and capabilities that they were exactly looking for. Wai helped us build a strong client relationship that resulted in additional work opportunities in 2022.
Also known as: Wai dela Cruz