LIBERTY CALL CENTER SOLUTIONS

Liberty Call Center Solutions was founded in 2015 with a vision to radically transform traditional call center training and performance management. LCCS holistically aligns training, performance analytics and performance management to ensure consistent measurement and teaching of the behaviors and skills that drive and improve your program performance... Liberty Call Center Solutions provides sales, collections and soft-skill training modules for the classroom and has developed Valor CM performance management software to ensure that agent performance continues to be measured, trained and improved... Businesses spend thousands of dollars to hire and train agents before they receive any productive return on that investment. At Liberty Call Center Solutions, we want to help you maximize your investment and transform "butts in seats" into high performance, revenue driving brand ambassadors. In most contact centers today, agents feel that they only receive attention from their supervisors..

Primary location: Purcellville United States