INFOTITAN - Key Persons
Job Titles:
- Director
- Certified Behavioral & Soft Skill Consultant
Azad is an accomplished Corporate professional with more than 18 years experience with Management Consulting, Learning and Development, Retail Sales, Branch Banking, Relationship Management and corporate payroll controlling. He was a career banker with more than a decade's experience in Standard Chartered Bank and HSBC Bangladesh. Azad has a rich and diverse experience in customer service, sales & negotiation, Database Management, Operations, Service Quality and General Management. His strong background in sales management in two leading foreign banks demonstrates his talent and proven track record in establishing successful business relationships. He is a workaholic and believes stoutly on timely delivery. He enjoys ‘connecting' with people and believes that this ‘connecting' is essential to People Development. If it makes sense and ‘feels' right, it can be learnt.
Azad holds post-graduate degree (MBA) in Human Resources Management from American International University (AIUB).
Azad is a Certified Behavioral & Soft Skill Consultant, Practitioner of Neuro Linguistic Programming (NFNLP, USA), Time Line Therapy, Hypnotherapy and Coaching from the International Coaching Federation.
He is an avid reader and loves to travel.
Job Titles:
- Member of the Management Team
- Assistant Manager of Business Develpoment & Operations at InfoTitan Ltd
Jannatul Ferdousi Borna is the Assistant Manager of Business Develpoment & Operations at InfoTitan Ltd. She has more than 5 years experience of customer service at The Telecom Industry & Leading BPO Industry in Bangladesh. She Is Mainly Responsible for Client communication, Escalation handling, Adding effective insights in business review, Preparing action plans, Implementing new ideas to enhance business,Creating development plans and forecasting sales targets and growth projections. Identifying market opportunities through meetings, networking and other channels. She coordinate with company executives and sales & marketing professionals to review current market trends in order to propose new business ideas that can improve revenue margins. Her InDepth Knowledge of The Industry with her Excellent Team Management and Organization Skills Make her an Invaluable Leader of The Team.
Job Titles:
- Managing Director
- Head of Retail Business of IPDC
- Managing Director of Rancon Electronics
Kazi Samiur Rahman is a management professional with extensive experience in industrial project set up in consumer electronics and also sales-oriented banking in the financial sectors of UK and Bangladesh.
As Managing Director of Rancon Electronics, Samiur headed a new industrial venture which focused on establishing a full-scale refrigerator manufacturing plant. Under his leadership, Rancon Electronics launched a new home appliances brand - Astra in the Bangladesh market. Samiur also led Rangs Industries - another strategic business unit of Rangs Group involved in sales and distribution of global consumer electronics brands like Toshiba and Samsung.
As Head of Retail Business of IPDC, Samiur was instrumental in revamping the fledging retail department of the company. Under his leadership, the deposit portfolio of the financial institution grew substantially and he also signed landmark corporate agreements with a number of multinational companies. Samiur started his career with Barclays Bank in UK and later he worked for Standard Chartered in Bangladesh.
Samiur holds a B.Comm in Business Administration from University of Windsor and MBA from Institute of Business Administration (IBA), University of Dhaka.
Job Titles:
- Member of the Management Team
- Acting Head of Contact Center Operations at InfoTitan Ltd
- Senior Manager / Business Operations
Job Titles:
- Assistant Manager
- Member of the Process Management Team
Md. Mostafizur Rahman is an exceptional multi-tasking professional with 6 years of experience in BPO Call Center Management, Process Management and Client Handling. He also has 4 years of experience in data analysis, lead generation, SEO etc. in the freelancing industry.
He is an accomplished leader, with a proven track record. With excellent communication and leadership abilities, he thrive in cross-functional teams, coordinating resources and ensuring seamless collaboration. Known for his creative thinking, problem-solving skills and ability to mitigate risk, he consistently drives smooth processes.
Mostafizur Rahman holds a Bachelor's degree in Textile Engineering from Daffodil International University. He always seeks professional development opportunities to stay at the forefront of the evolving technological era.
Poonam Alam is an entrepreneur with numerous enterprises in the UK and Bangladesh. She is a Founder Director of Hellenic Sourcing Hong Kong Limited which is a Swedish-Bangladeshi joint venture garments buying house with offices in Bangladesh, China, India and Sweden. She is a Co-Founder of Alpha Square Partners, a UK based BPO and a Director of Aerolex UK Limited, a UK high street travel agency.
Poonam's passion is innovation: new business ventures and start ups. She is currently on the lookout for fresh investment opportunities.
Job Titles:
- Co - Founder
- Social Researcher
Prima Alam is a social researcher with experience in public health and development. She is currently completing her PhD at the London School of Hygiene & Tropical Medicine (LSHTM). Her main research interests include health inequalities, gender, sexual and reproductive health. She is Founder-Director of Research & Development Associates, a UK-based enterprise which aims to encourage youth engagement in health research through capacity building activities and training.
Prima has an undergraduate degree from the London School of Economics, a postgraduate degree from Tsinghua University, Beijing, China as well as an MSc in Sexual and Reproductive Health Research from LSHTM.
Rahat Hasan Dhrubo brings over six years of diverse experience in customer support and human resources to his role as Senior Executive, Admin & HR at InfoTitan Ltd.
In his four years in customer support, Rahat excelled in problem-solving and delivering exceptional service. At InfoTitan, he has led employee relations initiatives, managed administrative tasks, and played a key role in recruitment and onboarding over the past two years. His efforts have improved employee retention and increased operational efficiency.
Rahat's strong communication skills and expertise in HR and administration make him a valuable asset to our team, dedicated to fostering a positive work environment and enhancing operational excellence.
Raihan Alauddin is a serial entrepreneur with a number of ventures in Bangladesh and the UK. His portfolio of companies include HSPP Consultants Limited (Bangladesh based management consultancy firm), Alpha Square Partners (Singapore incorporated BPO), Wealth Vantage Limited (UK based software firm) and Aerolex UK Limited (UK based Travel Agency). Raihan was a career banker with more than a decade's experience in Standard Chartered Bank and Barclays Bank. His Management & HR Consultancy experience encompasses the retail, service and manufacturing sectors. Raihan holds a B.Sc in Computer Science and Business Administration from Aston University and MBA in International Banking & Finance from The University of Birmingham. Raihan is a Certified Practitioner of Neuro Linguistic Programming, Time Line Therapy, Hypnotherapy and Coaching from the ABNLP (American Board of Neuro Linguistic Programming).
Job Titles:
- Member of the Process Management Team
Md. Safayat Rahman is the Purchase Lead of Supply Chain Department for the Paris based MNC process named Maison 21G since August, 2021 in InfoTitan Limited. He is responsible for the Demand Planning, Sourcing, Purchasing, ERP process management, product registration related works & other SCM operations for his organizations. He has 6 years plus experience in the Supply Chain & Logistics department in multiple reputed biggest conglomerates in Bangladesh & MNCs. Leadership & Communication skills, Planning & Organizing, Adaptability & Flexibility and the Decision making ability are the skills he possesses during the tenure of his work experience.
Job Titles:
- Finance Manager
- Member of the Management Team
- Senior Manager / Finance & Accounts
Sourav is an accomplished corporate professional and involved with The Institute of
Chartered Accountants of Bangladesh (ICAB). He has more than 3 years' experience with
Job Titles:
- Member of the Process Management Team
- Assistant Manager With a Seasoned BPO
Md. Tuhin Miah is an Assistant Manager with a seasoned BPO specialist with over 10 years of extensive customer service experience in the telecom industry, encompassing sales, after-sales service, and international customer service processes. Currently serving as an Assistant Manager, he is adept at overseeing and optimizing BPO operations to ensure seamless service delivery and client satisfaction. He has a proven ability to lead teams, implement process enhancements, and drive results in a fast-paced and dynamic environment. Committed to leveraging his expertise to elevate operational efficiency, he contributes to the continued success of the organization.