STAIRLIFTS - Key Persons
Chris and his team are such a pleasure to deal with. They were friendly and courteous and were able to offer us a great solution to safely transport our mother in and out of the house. We definitely would not hesitate to recommend LifeCare Mobility to anyone who needs this type of service! Thank you!
At the time of today's technician visit after initial visit when service call charges payed I've watched closely what technician was doing. Coming for a second time assuming it's armrest switch he brought the switch - switch wasn't in a bag or box?Probably already used somewhere?He opened the right side of the armrest to change arm switch. Switch was good.He didn't even open the cover of the left side armrest.Instead with the closed left armrest cover he just looked through the small opening where the armrest cable sticking out and immediately identified "Rocket switch controls harnes", 2016 chairs problem"That Could be identified on initial visit the same way? Don't you think?Specially knowing that Bruno Elite chairs 2016 have the same issue?Which lead me to three conclusions:1.He knew from the beginning what was the problem. Even receptionist when I called first time mentioned "2016 chair issues". I was pleased with company honesty, knowledge, professionalism at the time.First visit technician changed unnecessary still good cable under the seat probably to cover visit reason?2. Or not qualified enough to troubleshoot the issue or simply negligence? Very unlikely, he probably knew what he was doing?3. Or company doesn't know how technitian scamming clients?Company request again "service call charge" for the third visit for the same unresolved issue ?Time between inital call and second visit - free of charge was 2-3 weeks- for the same chair problem. I don't have a problem to pay any fair repairs but this is not the case. There is other term for this behaviour or customer tretmant!"First time shame on YOU, second time shame on ME"
It is so amazing to work with Chris. He is a very organised and caring person. Thanks so much for installing our stair lift flawlessly.
I highly recommend Lifecare Mobility; from the quick and friendly response to my enquiry, through Chris's visit to give a quote for the stairlift, Jenni's help in the office and Ali installing the lift, everything went smoothly and quickly. We are very happy with the lift and the ability to get around the house again. The grab bars installed in the bathroom were also a great idea for safety and convenience. Thank you Chris!
LifeCare stood out among their competitors and did not disappoint on all levels including post purchase. Excellent service and excellent staff. Very pleasantly surprised!
Just wanted to share my experience with Chris and Lifecare Mobility. This was by far one of the easiest interactions for my family and I. Chris made this entire process very seamless and really took his time helping us. If anyone is looking for a stairlift they should understand it is a lengthy process and very costly, what chris and his wife provide tho is not just a product but the service from start to finish. They helped my family explore all possible options and understand everything. Chris walked us through entire process and helped us throughout with his experience. My grandmother wouldn't have the ease of life she does without Chris. His wife Jenny also helped us throughout everything, from setting times ot constant communication, even the installers were amazing from start to finish. Lifecare Truely makes this a family experience and they care and really want to help. I thank chris jenny and all the installers because they helped my grandmother achieve what we couldnt do, and if you are looking from a custom stairlift and the experience behind it all I 100% reccomend Lifecare Mobility to everyone. Thank you for everything!
Hubby can now manage the stairs with wonderful Life Care chair-lift. The over all of Chris and Jenni, made everything go so smoothly. From the electrician, and the flawless installation of the chair, we are so grateful for the service.
Very happy we chose LifeCare. We have purchased two stairlifts from LifeCare. The first, linking our main floor with the upstairs, was installed more than two years ago and has performed flawlessly. The second, linking the main floor with the basement, was installed more recently and it too is working well. In each case, the price was very reasonable and the installation was done quickly and efficiently. LifeCare also installed bathroom grab bars that we are very pleased to have.
Chris and Jenn were very good to my parents with prompt service, great pricing and installation. I'm very pleased with our stairlift and it will, no doubt, give my parents many years of worry free service. Mom has no problem working it and I know it gives her peace of mind. Thank you so much for your patience and attention to detail. I would definitely recommend LifeCare Mobility Solutions.
This was truly a game-changer for us. The timing was perfect for us to have it done and the service by LifeCare Mobility has been stellar. From the time Chris came to our home to measure and market to install was less than a week and it has made a huge difference to our lives. We got the Bruno Elan straight stairlift with the power swivel chair. Best decision ever!!
Excellent equipment installed by friendly, patient and reliable people. Very pleased to have found this helpful company.
Excellent experience with the chair lift purchase and installation. Jennie, Chris and Sean were very helpful and professional. I highly recommend LifeCare Mobility.
Highly recommend Liftcare. From my first live chat, through the installation, Chris, Jenny and Sean exceeded my expectations with not only a superior product, but more importantly their good old fashioned care and customer service. My Dad loves it, and I now have the confidence he can go to the basement without me worrying. I called the competition..choosing Liftcare was easy. A smart choice for anyone who has a loved one that needs mobility accessing multiple floors safely. Cheers!
Chris and his team were an absolute pleasure to deal with from the first call until the complete installation of the stair lift. The stair lift has already proven its worth in the few weeks that we have had it. It is easy to use and very sturdy. My 92-year-old aunt and 62-year-old mother (with a bad knee) are both getting good use out of it. I would definitely recommend this company and their products!
The stairlift is really nice, my mom is very happy with it. She has arthritis in one knee and it was really hard for her to use the stairs.Chris and Jennifer were very kind and helpful, they are very professional. They were also flexible with the price and we really appreciate that.The stairlift was ready on time and quickly installed and it is working fine. It is really good service. They deserve 5 stars.
The installation of our porch lift and ramp extension was done with utmost professionalism. The work was done well and within a timely manner.
Highly recommended! They installed two stair lifts for me. Installation and removal was smooth. The price was also very reasonable. Happy to have found them and will definitely contact them in future if need be
Life Care Mobility installed a chair lift in our home one year ago. It has run flawlessly for the year. Last year we got 3 different quotes and Life Care provided us with an excellent price and a great installation service. Everything went exactly as promised.
LifeCare provided my 94 year old father with an outdoor chairlift in a timely and professional manner. I recommend this company
My mother was recently discharged from the hospital after 83 days of intensive care due to Covid. Desperate for help, I reached out to Lifecare Mobility to get my mom's home set up for her long term recovery which was very last minute and with almost zero guidance from the hospital on what we would need set up in the home. Without hesitation, Chris and his amazing team immediately went to work, visited my mom's home to review what would likely be required and proceeded to get everything set up just in time for my mom's arrival. Their level of service, care and professionalism was exceptional and made my mom's transition from hospital to home virtually seamless. I cannot thank Chris and Lifecare enough for looking after us and would highly recommend them for any mobility requirement or home installation set up for your loved ones. 5 star PLUS! Thank you again Lifecare!!
In Oct /21 I was considering having a platform lift installed at the back of my home. I contacted Chris and two other local Toronto area vendors. Chris arrived at the appointed time. The other two guys? One never showed up as promised and the other never returned my call. The platform lift never got installed due to timing issues with the supply chain which Chris explained to me so I had a ramp installed instead. In Mar/22 I decided to have a stair lift installed inside my home. I immediately called Chris. Once more HE ARRIVED EXACTLY ON TIME. My stairway has a landing and some tight turns and an adjacent doorway so a complex installation would be required. Chris explained some of the options available, took some pictures and said he would send me a job quote. The next day I received the quote and decided to proceed. I called Chris, ONCE MORE HE ARRIVED ON TIME. He took detailed measurements and explained that delivery would take approximately 5 weeks as the unit is fabricated in the Netherlands and would take approximately 5 hours to install. In 5 weeks I got a call that the unit was in. Arrangements were made for the installers. They arrived at the APPOINTED time and took 5 hours to install it. Everything about LifeCare Mobility is very professional.
We recently had a stairlift installed for my mother in her townhome. Chris and the staff at Lifecare were kind, accurate, and attentive to all of our needs and concerns. This was a very positive experience that has allowed my mom to maintain her independence. Great company and a great staff!!
This stairlift from LifeCare Mobility Solution really helps changing my mom's and my life. As a caregiver of my mom, l struggled every time when my mom needs a bath because she is disable. Getting her to the second floor's bathroom was a big challenge. With the help of this stairlift. I can easily get her up to the bathroom and have a nice bath. The prompt installation and the ease of use of the stairlift deserved a five stars like.Thanks Chris Gaffney's arrangement and the installation staffs of LifeCare Mobility Solutions.May God Blessing all of you
From the minute Chris walked into the door i knew i was going to hire him for the job. Very professional. Very straight forward. Extremely courteous. Installation was done ahead of time. Don't hesitate to have your chair lift installed by this great team. Thanks!
Jenny and Chris have both been very helpful and responsive to questions that we have. The lift provides independence for my mother, who was stranded downstairs after an accident 8 months ago. She is so happy that she can now go upstairs again!
My mother is thrilled with her new stairlift. And I am relieved to know she is now safe on the stairs. The owners Chris and Jenny were very professional and helpful from our first to last contact. Sean and Danny were exceptional with the installation. For these reasons we highly recommend LifeCare Mobility Solutions.
The whole experience went very smooth, call backs in a timely manner. The installers did a great job and no mess. We would highly recommend LifeCare Mobility. Great people to deal with.
I had my Chair installed i year ago and I have not had single problem with it unlike the problems I had with the one from Acorn which ended up in the dump. Chris made the whole experience stress free, the equipment is far superier and believe it or not cheaper than the old one. Thanks Chris.
Lifecare Mobility was a pleasure to deal with. They installed the chair-lift in the scheduled time and their technicians were courteous and did a first class job. The only reason for not awarding 5 stars is that the remotes did not function and it took over 2 months to solve the problem.
I am from Texas helping my Uncle in Toronto. This was one of the best online/phone call order experiences. Usually people are not so helpful. Jenni was so patient and helped me with every question I had. I even had a quote from another place and went with Jenni because of her amazing customer service. If I ever need anything for my Uncle again I will be calling Jenni immediately! BTW He LOVES the bed! I can't thank you enough!
We recently had LifeCare Mobility install a Handicare 1100 stairlift. We first visited the showroom to test it in person, then the owner, Chris, came out to take measurements and provide a quote. Once the stairlift was ready their technician Ali came to install it. Ali was very professional, and took the time to adjust the placement of the lift to give us maximum space on a narrow stairway. Definitely recommend.
Excellent service! Jenni and Chris were very helpful and accommodating! The chairlift is perfect for my Dad.Would not hesitate to recommend LifeCare Mobility to anyone. Great family run company!
Chris and his team are awesome, very understanding, and very helpful. I would highly recommend LifeCare to all my friends and family.There products are reliable and easy to use. The installers are also awesome they come in do there thing and when they are done you would not even know they where there...The best part is they treat your home just like theirs...and yes they clean up after themselves....Like I said I would highly recommend them to all my friends and family.
Chris & Jenny have been so accomodating and professional. I knew as soon as i met Chris I was in great hands and I could trust him . They recently installed two stair lifts for my Mom. The installer, Shaun, was al professional, punctual and efficient and methodical. He was very kind and patient with my Mom while explaining how to use her stairlifts. All around its been a pleasure dealing with LifeCare and I would highly recommend them to anyone, not just for lifts, but other devices as well. I had also purchased threshhold ramps for my Mom to enable her to be safe inside while using her walk in between rooms etc. These handy inexspensive devices are wonderful !!
Amazing to deal with, caring and very professional people and company to deal with. It was definitely a pleasure and great experience to deal with them and will refer them to everyone I know.
Highly recommend LifeCare Mobility. Consultation was clearly communicated, transparent, and our installer was thorough, clean and highly experienced. In less than 3 hours, we had a Bruno stairlift ready to go for my 91 yr. old mother. It has been an invaluable tool in her access to our second floor. Heartfelt thank you to Jenni and Chris @ LifeCare.
Can't say enough good things about my experience with LifeCare Mobility. Chris and Jenni were wonderful to deal with and Ali did an incredible job installing my dad's chair lift. Just a great experience from my first phone call to the completed job. Just a fantastic family owned business!
Jenni Chris and staff hats off to you ! Absolutely unbelievable Customer service.they treat you more like family ,I would recommend them And their services to anybody
Chris very kindly came home and he walked us through the entire procedure involving the installation of a star lift. He was very patient with all our inquiries and we had no hesitation in going ahead.The stair was installed within two hours and the technicians were most courteous and skilled and explained the workings of the lift and also supervised a few trial runs with us.We were very pleased and satisfied with the stair lift that we later installed a second one down for the basement too.Thank you Chris, Jenni and your staff for all what you did for us.Wimsy & Edna Sinnatamby..
Dealing with LifeCare has been a great experience, first the " Bruno " chair lift is a good productand the installer was professional and friendly.A minor electrical problem was taken care of swiftly.