WIKEDAWSUM.COM

Maintain and update POS software (Prophet21) and database and coordinate any issues with software technical support until ressolved... Keep corporate and country wide branch locations functioning properly by overseeing the daily performance and maintenance of desktops and peripherals... Dedicated technical support professional currently providing support in a 175+ user environment. Skilled problem-solver able to communicate with users at all levels of technical proficiency. Troubleshoot, resolve and document user help requests for desktop, laptop, mobile, network and peripheral problems.

Primary location: Mesquite United States