CRITICAL TEAM PERFORMANCE - Key Persons
Abdullah Mohammed Al-Busaidi is a certified training professional with more than 20 years of proven work experience. Abdullah was in charge of Personnel Development and Management Training section within the Oman Air Force Technical College.
He believes that the objective of training is to create a holistic learner endowed with requisite knowledge, skills and behaviors to succeed at work and in life. Likewise, the most important element of a managing role is developing people and coaching them for optimum performance for their own best interest and that of their organization.
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- Associate
- Associate Details
- Writer
Alex is an ex-army officer of ten years experience where he served as a Captain in both the Royal Engineers and as a Chief Instructor and Inspector for the Education and Training Service (ETS). As well as leading men and managing multimillion pound projects and materiel in a range of challenging environments, he helped write and deliver the new Army Command Leadership and Management (CLM) professional development package for all non-commissioned officers. After leaving the Army Alex worked as a Training and Project manager for Jagex Games Studio before leaving to become a freelance trainer. He regularly works as a coach delivering leadership and personal effectiveness training to doctoral researchers and academic staff.
As well as having a Masters Degree in Psychology of Work he is also a qualified teacher, holding a PGCE (FE) and is a qualified NVQ assessor.
He has a passion for personal development and believes there is nothing more fulfilling than helping others achieve their goals. He thrives on building strong relationships and breaking down the communication barriers that prevent colleagues and team members from supporting each other.
Alex is also a games writer and novelist and happily classifies himself as a geek and movie anorak. He also is an ardent cricket fan and supporter of Hampshire CC and the England team.
Job Titles:
- Associate
- Associate Details
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- Associate
- Associate Details
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- Associate
- Coach
- Trainer
- Associate Details
Dan is an experienced trainer, coach and facilitator with over 15 years of experience in a variety of settings. He has worked with a number of clients in different markets to include oil and gas, retail, financial, public sector/local government and manufacturing across 17 different countries. As a qualified outdoor education teacher, Dan is a keen advocate of experiential learning and uses the power of experience and reflection as the foundation for his programmes. Combining a light-hearted, inclusive and facilitative style, Dan creates powerful, enjoyable and relevant learning experiences for those with whom he works.
Job Titles:
- Associate
- Associate Details
Denis is a keen competition glider pilot and has represented Great Britain in International competitions, and also became British National Champion. He is currently a director and deputy chairman of Booker Gliding Club after many years of being a gliding instructor with the club.
Job Titles:
- Associate
- Associate Details
Job Titles:
- Associate Details
- British Airways Training Captain, Retired
Guy was a British Airways pilot from 1972 until 2006. He flew over 18,000 hours. For the final 16 years of his career he was a Training Captain on DC 10 and Boeing 747-400 aircraft. For the last 6 years of his flying career he was promoted to the role of Training Standards Captain, and given responsibility for training and developing British Airways training pilots. He was also responsible - on behalf of the Civil Aviation Authority (CAA) - for revalidation of British Airways Training Captains.
In addition to his "front line" role, he was one of the pioneers in the introduction of Human Factors (HF) Training - Crew Resource Management (CRM) - into British Airways. He has presented Human Factors - CRM training courses to the Merchant Navy, the electrical generating industry and the National Air Traffic Service (NATS).
Since 2001 Guy has taken his knowledge and understanding of HF training into the Healthcare arena. He has been instrumental in designing and presenting HF courses at the Royal College of Surgeons (RCS) and many major NHS hospitals including Great Ormond Street and the John Radcliffe in conjunction with Oxford University.
His work with many Hospital Trusts across England has involved countless hours of observation and coaching clinical and ward teams in their workplace particularly operating theatres. He has gained unrivalled insight into the cultures and sensitivities that pertain within the Healthcare domain.
Guy now is in great demand to speak at medical conferences across the World including Geneva (international Paediatric Intensive Care Conference 2007) and Risky Business (Phoenix, USA and London 2008) and had the honour of delivering the ‘Roger Green Memorial Lecture' to the Royal Aeronautical Society in 2006. He has recently become the ‘Aviation Expert' for ITN news.
Job Titles:
- Associate
- Associate Details
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- Type Indicator Practitioner Step 1 & 2
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- Associate
- Associate Details
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- Managing Director
- Managing Director of Critical Team Performance Ltd Details
Phil has had a passion for Human Performance training for over 20 years. Critical Team Performance was founded by Phil in the knowledge that teams and individuals operating in critical environments can benefit from increased awareness on how to tackle the issues surrounding Human Error.
Phil gained his training and coaching experience within the Royal Air Force as the Senior Instructor at the Logistic Officer Training School; he also served in the role of an operational crewman on Hercules and Chinook aircraft in several theatres of action.
Since leaving the RAF Phil has gained immense experience in the training and observation of multi-disciplinary Healthcare teams, gaining insight into the issues and culture that is found in Healthcare working environments across the spectrum. Phil has delivered mandated annual non-technical skills training to commercial aircrew from around the World, and he is unique in the training he has delivered to the highly specialised Explosive Ordnance Disposal and Search teams within the British Army. He has also coached and trained critical teams and individuals within the Commercial Sector with International Financial, Telecommunications and Engineering companies.
Phil's work has been published in highly credible medical academic studies conducted by, amongst others, the Royal College of Surgeons of England. He has also been featured in the Emergency Services Times and The Detonator magazine for the International Association of Bomb Technicians and Investigators
In founding CTP in 2007, Managing Director Phil Smith draws on his own exceptional training and career experience initially as a Royal Air Force Officer, with a history of operational flying in world conflict zones and with strategic, pivotal roles at headquarters. The company's credentials are equally enriched by Phil's post-RAF commercial experience, working with high performing, critical teams in oil & gas, aviation, defence, healthcare, international banking and telecommunications.
Job Titles:
- Associate
- Associate Details
Job Titles:
- Associate
- Associate Details
Job Titles:
- Associate
- Associate Details
Job Titles:
- Associate
- Associate Details
Job Titles:
- Associate
- Associate Details
Tim joined the ranks of the Royal Air Force and quickly gained the Queen's Commission and left the Service as a Senior Operations Manager. He worked predominantly as an Air Traffic Controller at the leading edge of the expeditionary Air Force and conducted several successful and significant Operational tours. He was attached to the Winter Survival School from where he went on to become a Resistance to Interrogation and Conduct after Capture instructor. He then moved into a higher management role and was a team leader responsible for the coordination of political intent, financial control, training needs and requirements of fast jet assets. Tim spent considerable time cross training with other sectors of the Army and Navy and this led him to develop further key skills, he was also the Personal Aide to a leading NATO Director. He has routinely raised considerable sums of money for charity and organizes large corporate events on an annual basis.
Since leaving the Royal Air Force Tim has established a successful hospitality company based in the Home Counties. He has an interest in a blossoming private security company based in the Far East and consults on matters of aviation logistics for a maritime security company. Tim regularly uses his wide network of contacts and acts as a relationship advisor. Tim is a pivotal negotiator for new businesses and key-enabler for innovative commercial activity.
Job Titles:
- Associate MENA Details
- Officer With 17 Years Service With the Royal Engineers
Tom is a retired Army officer with 17 years service with the Royal Engineers which has seen him serving in a number of theatres and operations. He was selected as exchange officer to the US Army and gained a bronze star and meritorious service medal. He pioneered Human Factors training delivery to the British Army Bomb Disposal teams deployed to Afghanistan. After leaving the Army he worked in the construction industry as operations manager gaining an understanding of financial pressures facing industry.
He has a Masters in Leadership and Management and Diploma in Coaching and is one of the first WOCRM Instructors delivering the program to Oil and Gas off shore.
He joins the team having seen the benefits of CRM delivered to high threat teams and has a passionate believe that the program can help of critical teams achieve success regardless of the pressures they face. His leadership experiences in conflict zones and the Army training environment gives him a practical, straight forward approach to team and leadership development at all levels.
Job Titles:
- Associate
- Associate Details
Job Titles:
- Associate Details
- British Airways Training Captain, Retired.
Trevor was one of the pioneers of the introduction of CRM (Crew Resource Management) training into British Airways, as well as developing and delivering training courses for pilot instructors. He was a British Airways pilot from 1971 until 2005 predominantly on long haul routes, with over 15,000 flying hours. For the final 12 years he was a Training Captain on DC 10 and 747 aircraft. He also flew for Kuwait Airways for a period in mid career.
More recently Trevor worked in several research projects in healthcare, notably under Professor Marc DeLeval at Great Ormond Street and Mr Peter McCulloch at John Radcliffe Hospital , Oxford. Latterly he has worked on the Safer Theatre Teams project at three major Hospital sites in the South East of England. In the course of these projects he and Guy Hirst have spent many hours observing and training in operating theatres in Hospitals across the UK.
In 2005 Trevor was Co-author of SLIPS (Safety and Leadership for Interventional Procedures and Surgery) course at the Royal College of Surgeons of England (RCS) in close cooperation with Mr Tony Giddings FRCS. He is qualified in the use of Myers-Briggs Type Indicator (MBTI). He was accepted as a Fellow of the Royal Aeronautical Society in 2003.
Trevor is highly active in development of research and training initiatives in healthcare, aviation and other safety-related industries.