KEYCORP - Key Persons
Arielle Cote-Colisson knows the power of user-centered design to help make lives better. She began her career as one of the original members of the HelloWallet team, where she focused on democratizing access to financial wellness. And that's what drives her in her current role: using creative problem solving to meet the needs of all KeyBank clients. When she is not at work, Arielle's likely reading fiction, keeping up-to-date with the latest UX/UI design trends, experimenting in the kitchen (think Julia Child meets The Great British Baking Show), or getting in her steps chasing her kids around.
Education
BS, International Management
McGill University
Design Thinking Certification
Stanford d. School
Job Titles:
- Product Designer
- UX Designer
Natalie is a UX designer with a strong corporate project and operations management background. She has spent her career focused on inclusion, diversity, business development, and design strategy. We love how she supports the culture of creativity and innovation for the Design Studio and KeyBank. She is currently based in Washington, D.C., but was born and spent part of her teen years in Bogota, Colombia. She loves traveling, cooking Moroccan food, dancing, and reading Spanish literature. She's always eager to support and encourage change-believing we're all here to help and learn from each other.
Bre is a product designer who is passionate about using design, communication, and her problem-solving skills to create solutions that amplify minority voices, tackle the hard questions, and increase accessibility to technology. She loves to dive into user research, making the effort to understand a problem from every perspective. She's a huge fan of crafting solutions that put users first. When she's not designing or illustrating, she's watching the Dodgers, Star Wars, or whatever's trending on Netflix. She also loves to travel. Where should she go next? If you've got a tip, let her know.
Charles "Chazz" Parsons is a UX antelope...er...writer on the KeyBank digital team. Obsessed with the well-placed word and needle-sized copy errors, he gets a thrill out of organizing the chaos, adding charm to the charmless, and discovering opportunities in every ask to brighten the brand. When he's not working it, he's ambitious about great fiction (add him on Goodreads), coffee, running, foreign and classic movies, and his cat Hobbes. His favorite quote is, "If at first you don't succeed, drink some sparkling water, look out the window for a bit, and, if necessary, take a 15-minute nap."
Education
BA, English Literature & Writing Minor, Kent State University
MA, English Literature, New Mexico Highlands University
UX Design Certification, eCornell
Jenny is the lead designer on the KeyBank expansion squad. She oversees research and strategy for connecting with our clients in meaningful, memorable ways at every touchpoint. On a day-to-day basis, she's heavily invested in brand development, creative collaboration, and visual design. She also is well-regarded by those on-site in Cleveland as someone who is up for helping out with whatever project we've got going on that day in the Design Studio. Outside of work, Jenny loves live music and hanging with her kiddo.
Kate is a detail-oriented UX designer who currently takes the lead on maintaining and advocating for the Key Design System. She has a penchant for research and an insatiable desire to learn and grow professionally. She's a vegetarian who loves reading, cats, and constantly improving her mind, body, and spirit. And she gets a honest to goodness kick out of laughing, finding typoes, making things, asking questions, and solving problems.
Maria, a detailed-oriented systems thinker, sees the forest AND the trees, the leaves, the roots, and how everything is interconnected. Maria is skilled in communications and stakeholder management. She believes user-centered design starts with the individuals creating the solutions, and that aligning different roles around customers' problems, along with creative collaboration, is essential to her process. She is an expert in the tools and methods used for in-person and remote facilitation, and leads teams in dozens of highly interactive, virtual design sprints and research workshops.