LUIS MACIEL

Luis has worked in many roles throughout his professional career. From a customer service representative helping and troubleshooting hardware and software issues to Software Trainer. Luis is comfortable leading presentations in a one-on-one environment or large groups... Furthermore, Luis has served as a single point of contact for clients by managing the complete software implementation lifecycle including: discovery, business process analysis, installation, configuration, and training. Luis has also identified and recommend product customizations, enhancements, and workarounds to enhance the client's experience.