PROTICKETS.APP

Sign customers in with just a phone number, take a photo of the item, describe the problem and save. That's it! SMS and Email notification instantly go to the customer to keep them updated... Multiple technicians use the simple dashboard to navigate open tickets. They can start working on a ticket by entering their personal PIN. Every action is tracked so you can know exactly who did what and when. Send SMS or Email notifications directly to the customer from the ticket, and track everything from issues to parts... See all details about the customer and their issue in one screen, including photos, parts list, comments.