JANE LEHTINEN

This independent research project was conducted MASTER'S THESIS RESEARCH: between December 2020 and June 2021 remotely "Exploring Public Sector Innovation Challenges though a and in Auckland and Wellington, New Zealand. Case Study of New Zealand's Service Innovation Lab" Publication available at Aaltodoc It was awarded with grade 5/5. Supervisor: Prof. Eeva Berglund Advisor: Dr. Emma Blomkamp... review, supplemented by expert interviews and site visits to labs. The main research component... Lab's approach in tension with the pressures of the wider public sector. They reveal the Service