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If you take a moment to listen, people will tell you what they need or want, what makes them tick, why they are passionate about their activities, projects, or the brands to which they subscribe. In listening, one can glean an understanding of how to help their teammates or clients. This awareness has allowed me to enhance customer service, steer production, and provide an environment that puts clients and teammates at ease. This awareness, along with my diverse background, makes me a better programmer... Of course, I geek out over whiteboards, problem-solving, strategizing, and well-organized data. But my intrigue with social psychology, my strong listening skills, and a natural ability to lead has been a guiding force in my success with varying industries.