KITS FOR SMILES

I work at Hendrick Chevrolet in Shawnee Mission, Kansas as a salesman. When I first began selling cars, my mentor told me that I should never just sell a car to a person, but I should work to make a customer for life. I have worked every day to make sure that I tried to make every customer of mine a customer for life... In 2010, I met Morgan and Julie Koon. This was not a willing encounter. Julie, had a red 2000 Honda Accord Coupe that she adored. They were headed to South Padre for vacation and Morgan changed the oil in it before the trip. Unfortunately, he failed to make sure the gasket on the oil filter came off when he removed the oil filter. It did not and when he put the new oil filter on, it was double gasketed. Needless to say, the oil escaped and the engine broke. They searched the internet and found a 2008 Trailblazer that they liked at my dealership. We got the sale completed and they promised me then, that as long as I sold cars, they would never purchase a vehicle from..