RESEARCHU

We work directly with clients to provide user research expertise throughout the service and product design lifecycle lifecycle i.e. discovery, alpha, beta and live. We also help organisations scale user research, as a profession... We are a user research consultancy specialising in the delivery of all aspects of user research and training. We place a strong emphasis on self-care and how to conduct sensitive research. Our services have derived from over 20 years of experience working with trauma and complex needs, in a wide range of settings including, public, private and third sector. We combine user research and therapeutic techniques to explore difficult topics, for example; researching death and bereavement... ResearchU puts the self-care of user researchers at the heart of Service Design, by combining therapeutic and user research practices to reduce trauma.