COMPASS EXPERIENCE

Compass offers a personalized approach to customer experience driving growth by outsourcing customer service to professionals in omnichannel success... Compass builds tailored, growth-focused solutions that drive customer loyalty for our partner brands. Our service offerings allow your customers to get the experience they deserve with every interaction... Compass developed a revenue-focused growth strategy by increasing the number of contact methods available to customers. By adding live channels (chat and phone service), Compass' customer service team was able to convert potential customers to loyal subscribers at an unprecedented pace.

Also known as: Compass, COMPASS EXPERIENCE LAB, Compass Experience Labs LLC

Primary location: Columbus United States