BEYOND COMPLAINT

Beyond Complaint is your partner in customer experience innovation by troubleshooting your customer pain points. Since 2019, our customer experience collection engine complainhero.com has been collecting data from real customers who want businesses to do better. Through our proprietary analytical framework, we will be able to tell you exactly what you need to fix in a cost-effective manner... Beyond Complaint was founded with a belief that human nature is fundamentally good. Our vision is a harmonious world. To make it happen, every merchant must provide the level of customer service their customers cannot complain about!... At Beyond Complaint, we point to our clients the most critical problem area and an end-to-end sustainable improvement solution by drawing from our industry-wide functional expertises and by extracting insights from siloed customer journey touchpoints for all industries.