CONFLUENCE HEALTHCARE CULTURE CONSULTING

Interpreting quantitative and qualitative survey data and providing summaries and reports to drive leadership and frontline staff engagement... Reviewing qualitative comments data sets to identify themes and trends across a facility or system... I am a patient safety professional with more than 15 years of experience working with hospitals and health systems in North America, the United Kingdom, and the Middle East. I have a particular interest in the measurement and understanding of culture and its contributions to patient safety and staff engagement, the implementation of Just Culture principles, and the use of event reporting data to identify system defects and drive change. I have extensive experience interpreting quantitative survey data and facilitating groups of individuals to elicit feedback and context regarding their work environments to inform safety initiatives.

Also known as: Confluence Healthcare Culture Consulting LLC